The Manor House, Kolkata

I recently stayed at Manor House for a couple of days, and I must say it has gone downhill drastically. This used to be a hotel with a great reputation, offering a charming vibe and ambience, but unfortunately, it seems they have completely neglected the upkeep of the property. Upon arrival, we were given a room with a rusted iron lock on the door, and once inside, the situation only got worse. There was visible water seepage all around the walls and even under the bed, which was absolutely unacceptable. To make matters worse, there were cigarette butts left from previous guests, showing a complete lack of attention to room hygiene and cleanliness. The shower didn't work properly, and overall, the room was not cleaned to any reasonable standard. For the price they charge, the level of service and maintenance is nowhere near acceptable. On top of that, the staff were incredibly rude and unhelpful, which only added to the negative experience. I would strongly advise anyone considering this hotel to think twice. I certainly won't be returning, and I wouldn't recommend Manor House to anyone.

The hotel is located very close to the main road. The rooms have been aesthitically designed with unique showpieces which will take you down to the memory lane. The rooms are also very spacious with separate living and bed room. The hotel serves only in room dining and offers homemade style foods which tastes really good. Overall , it was a comfortable and pleasant stay.... a big thums up.

Hosted a few families here for our family wedding and everyone really loved the ambiance and the service. I felt the customer service was great too! Beautiful rooms

Rooms and ambience were excellent. The pool disappointed us. Extremely Dirty Pools with insects and dust particles. Not hygienic for swimming. Must take care of the pool as this is one reason why we booked the Place.

A beautiful Victorian boutique hotel in the heart of the city. The old world charm is fascinating, especially the devices from that time. Gramophone, mail box, radio, phones, and even general furniture transports you back. They also have a pool on the terrace, which you can enjoy if the heat doesn't bother you. The rooms were clean and spacious. I'd recommend better lighting in dressing areas and faster service. While the staff is extremely courteous, it takes time to get things done. The food was home-like and delicious. They take requests and feedback very well. The staff will treat you with respect and your asks will be taken care of. Overall, it was a pleasant stay and I'd recommend it.

Quaint hotel conveniently located with comfortable rooms & serving tasty breakfast accompanied with excellent , accommodating & friendly service provided by Manager , Suman Panda.

Beautiful Victorian hotel in the heart of Kolkata, the rooms are exquisite , you will feel the old world charm from the pictures hanging there , the gramophone, telephone, hour glass , the radio , sofa everything. Specially the washroom, it's so beautiful! And the location is also good. However i did not like the food . I ordered a grilled chicken burger and the bread was stale , even the vegetables looked stale . I was heavily disappointed. Overall it's good for one night stay .

New property that has opened up in this area. What a pleasant surprise was it for me to stay here for a day. The proprietors have put in a lot of effort in creating this place. The Colors used are great. Rooms exude a royal feel. The furniture, the old style radio...too good. The staff... So well behaved and courteous... Even better than most 5 star hotels. Rooms are spacious and it was a pleasure to spend time here. Location is wonderful too. The hotel has a rooftop pool and sit out with a good view. There is a well maintained fire escape route and adequate fire fighting equipment which I generally haven't seen in properties of this size. All in all, an awesome experience. Keep it up.