SilverKey Park Circus Near Birla Mandir

Worst experience....cockroaches in the room and they didn't do anything after complaining tho...not adequate lighting in the rooms and very small rooms as per the price...ac was not working properly....overall we had a terrible experience...

I personally had to stay there for 7nights due to my booking (from OYO) without knowing about the hotel and the staffs . The hotel manager made me to wait for more than an hour at airport . And didn't allow me to check in because of the difference in floor price and real price . I had to call oyo for 3-4times from airport just for complimentary. Staff's demanded money for room service. I will personally not recommend anyone to visit . All the amenities are not working . They can't provide a chair also. Just cheap and worst experience I had at that place . I just hope the owner see what's going on

A great stay within budget--comfortable rooms, good service, and excellent value for money!

Very bad, dont stary here specially if you are a woman. Its not how it shows in the picture. The door nob is broken so anybody can push the door and enter. In the bathroom the bucket is broken, soap is mixed with water and the worst past is the commode is uncleaned and unhygienic as shown in the picture... before taking the order they dont confirm anything with you and when the order is wrong they will blame it on you.. worst hotel I have ever stayed.

The hotel was located properly with cab availability almost always and fit our budget perfectly. But we were fooled by the pictures available in OYO website and wondered how such a nice hotel was available for affordable rates. Once we got to the hotel, the rooms weren't anything like the photos. The walls were dirty and worn down. The sheets had not been washed properly in a long time. We asked them to change the sheets but the replacement sheets were even dirtier and torn down. The window panes were broken in AC rooms. Rain was seeping in and when we informed the receptionist he told us it is only because it is raining and water won't come inside otherwise. No welcome kit was given and the bathrooms were not cleaned recently. The bathroom doors had no proper lock. You open one tap and water comes from every other faucets. Water was not available after 12AM almost every night we stayed there. If they had maintained it as they've advertised in OYO website it would be one of the best places to stay in Calcutta. Unfortunately we were fooled and the whole experience was very poor for us.

The office manager was straight up rude. I have got no idea how ppl with such bad manners are even employed. They are refusing to serve confirmed online orders just so that that they can give the rooms on higher tariff to patients coming to a nearby hospital. The only reason this staff and management is going away with such behaviour is their proximity to a hospital and sentimental patients.

The washroom didn't had lock, the room wasn't even ready before the check in timing, all the linens were used and had stains over them and few of the staff were trying to act over smart thinking others to be fool. Be assured they won't provide any amenities as mentioned in the booking page. Everything was broken , the bins were rusted , the wall crust was in extreme poor condition. The main problem i had to face was the construction noises throughout the night as next day i had an exam i was immensely disturbed got severe headache due to constant hammer noises. It's an honest review please save your money and choose a better option for your comfortable hassle free stay!!

Although the location is mediocre, The overall service, ambience, hygiene was not upto the mark. Very disappointed with the experience. The towels were not sanitized, Bed was not cleaned up properly before our arrival and the washroom was filled with bugs. Although makemytrip gave us a discount. The owner had taken extra money from us at reception. Not recommending anyone the same.