Hotel Samrat (esplanade)

Hotel Samrat (Esplanade) I recently had the opportunity to stay at Hotel Samrat (Esplanade) for three days, occupying two different rooms. My experience was a mix of positives and negatives, which I'll outline in this review. *Room 101: A Decent Option* The first room I stayed in was Room 101, which cost Rs. 1100 per night for a double bed with AC. The room had a good view of the street, which was a pleasant surprise. However, I was disappointed to find that the room lacked even the most basic amenities like soap, towel, toothpaste, and handwash. The room itself was spacious enough for two people, with a comfortable double bed and a small table. The AC worked well, which was a relief given the hot weather outside. However, the room could have benefited from better lighting, as it felt a bit dimly lit at times. Despite the lack of amenities, Room 101 was a decent option for the price. However, I would have expected more in terms of basic toiletries and cleanliness. *Room 4: A Disaster* Unfortunately, my experience with Room 4, which cost Rs. 700 per night for a single bed without AC, was atrocious. The room was akin to a jail cell, with no window and poor network connectivity. The toilet was slippery, making it a safety hazard. Honestly, I wouldn't pay more than Rs. 400 for such a subpar room. The room itself was tiny, with a single bed that felt like it was going to collapse under my weight. The bed sheets were dirty, and the pillow was flat and uncomfortable. There was no table or chair, making it difficult to work or relax. The lack of AC was a major issue, given the hot weather outside. The room felt like an oven, making it difficult to sleep or relax. The slippery toilet was a major safety hazard, and I was worried about falling and injuring myself. Overall, Room 4 was a disaster, and I would not recommend it to anyone. *Silver Linings* Despite the shortcomings, there were a few positives. The hotel offered free WiFi, which was a welcome convenience. The staff, particularly the eyeglass-wearing uncle and the young boy, were courteous and helpful. The hotel's location was also a major plus, with several restaurants and shops within walking distance. The Esplanade area is a bustling commercial hub, with plenty of options for food, shopping, and entertainment. *Receptionist: A Letdown* Unfortunately, the receptionist was a major letdown. They were rude and uncooperative, making it difficult to check-in or resolve any issues. When I asked for a towel, they seemed put off, and when I requested a change of room, they were dismissive. The receptionist's behavior was a major turn-off, and it made me wonder about the hotel's customer service standards. If the receptionist is the first point of contact for guests, it's essential that they are friendly, helpful, and welcoming. *Verdict* In conclusion, my experience at Hotel Samrat (Esplanade) was mediocre at best. While Room 101 was decent, Room 4 was a disaster. The staff, apart from the receptionist, were friendly and helpful. If you're looking for a budget-friendly option for a short stay, Hotel Samrat might be tolerable. However, I wouldn't recommend it for an extended holiday. The lack of amenities, poor cleanliness, and rude receptionist make it a less-than-ideal choice. Rating: 2.5/5 *Recommendation* If you do decide to stay at Hotel Samrat, make sure to: - Avoid Room 4 at all costs - Carry your own toiletries and amenities - Be prepared for a rude receptionist - Take advantage of the free WiFi - Explore the surrounding area for food, shopping, and entertainment options By being aware of the hotel's shortcomings, you can make an informed decision and plan accordingly. *Final Thoughts* Hotel Samrat (Esplanade) has the potential to be a great budget-friendly option, but it falls short in several areas. With some improvements in cleanliness, amenities, and customer service, this hotel could be a top choice for travelers. Until then, I would recommend exploring other options in the area. There are plenty of hotels and guesthouses that offer better value

'DO NOT GO IN THIS HOTEL'.. There are other Hotels within the same price.. Rooms were very dirty and pipelines for drainage is placed in the Rooms. ACs were leaking.. Bedcover were not regularly changed and when we told them to provide the staffs there are shouting and behaves very very rudely. Toilets were not cleaned properly. Overall the "WORST EXPERIENCE"

Rooms are not good as per prics they are charging per night, if you have very urgent stay then only stay otherwise useless their rooms are filled with cockroaches, lizards and insects all over the wall and floor. They didn't change the bedsheets and pillows no housekeeping, Beds are torn AC is good that's it.

Very bad experience. The rooms were too small, dirty, walls were falling down, bathroom door lock was broken, it wasn't fixed even though we have complaint

One of the worst experiences ever. Booked the room for 2 nights by the time we reached the hotel the hotel staff gave off the rooms to someone else. Hotel staff's are very rude. Don't even think booking a room here. They used abusive language. They didn't even call us before giving out our rooms. Our booking was confirmed, paid fully yet they decided to cancel. So please make your decision wisely. It's good to pay little money extra and book rooms in good hotels . I have learnt my lessons.

the rooms are so stinky. I cudnt even felt like breathing there. The guest house is less than average but the receptionist is so friendly so only liked the persons there not the hotel rooms and beds but the bathroom is ok. And i felt like i hv bn admitted to govt hospital there. The curtains are so old and looks so dirty.

I checked in there in 2018. Haunted environments keep the lights off most of the time. At first impression, it looks like a rehab center. The environment is dirty. The water seeped from the roof to the floor. The staff could not provide good service. But now I can not say what the situation is. Overall my experience was not good, not recommended

I got an AC room for INR1200. Rooms are clean and spacious. Everything working well though little shady. Good part very near to Esplanade Bus terminus. The staffs were well behaved. Washroom was very dirty , had to call for a cleaning post check in.