Hotel Kempton

This is a great hotel with great staff. Walking distance from the major shopping area, the area around is safe. The rooms are well maintained and clean. The food is good and most of all the staff are super helpful. Will stay again.

This is a good hotel in a rather rough area (though not the worst by far). It's clean inside and out, the rooms have what you need, and the staff are reasonable about everything. If you have any problem with a room they will move you efficiently. The prices for rooms are good. I ate in the hotel restaurant every night for 10 nights (one or two nights thought it was ok but not great), never got sick. The breakfast buffet is excellent.

There are a few wear and tear in the bathroom. The shower part floor tiles were broken and missing. The corners are filthy, I would suggest HARPIC RED to get rid of those unpleasant looking stains. The toilet seats are worn out, lost it's polish because of using harsh chemicals like HARPIC, I assume. The bathroom fittings like the shower and taps need to be replaced. The owner can replace them using 1 nights money EASILY. The staff is very well behaved, 5 star for that. But they might need 1 star training in order to deserve a 5 star rating. Welcome drink was a surprise though. The rooms are spacious without compromise, safe was there, mini refrigerator, silent AC, the ceiling fan was wobbling and very noisy at low speed Room#405 The hotel's restaurant is very very nice and the chef is simply the best, we did meet him and thanked him enough. The breakfast was sooo good. Everything from fresh in house watermelon and pineapple and papaya juices, different types of cornflakes, sweets, pastries, cakes and cupcakes, jams, butter, coffee, tea, palm dates, dry fruits, fresh cut fruits, parathas, poor and idlis and poha and what not. The last time I visited Kolkata, I had stayed at the LALIT GREAT EASTERN but this KEMPTON beat it easily believe me, just miniature if compared but a champion. I'll definitely stay here once again. The location is fantastic, landmark location. The ONLY major issue was the noise from neighboring buildings, the constant loud roar of Air Conditioner outdoor units chewed up our brains no exaggeration believe me. PLEASE REPLACE THE BATHROOM FITTINGS and replace the floor tiles in the bathroom. before I come again :))))

Good hotel, service is very good. Breakfast has many options. Dinner food is also tasty. If there is dinner included they have multiple options. Overall good to stay there at Kolkata. At this 4500 budget. In this budget other hotels in Kolkata are not good. So on comparison. In this range this hotel facility, room service, food, breakfast is good. You can enjoy it.

First time visitors to Kolkata and even with a 3.30 am arrival, we were made very welcome.||Every member of staff that we met was both friendly and very helpful.||Doormen, waiters, cleaning staff and reception staff were all exceptional.||Breakfast was a buffet, with many choices and the coffee was very good too.||The restaurant food was very tasty and we really enjoyed our meal there.||The location was very handy.||Easily found by Uber driver too.||The street outside requires care, especially at nighttime due to a less than perfect service.|A busy area too. || Excellent laundry service, quality and good prices.||Overall, a very positive experience.

Good rooms but sofa and table are old. Premium room is good spacious with balcony. Location is near to park street. Food is cheap and good.

VERY GOOD LOCATION , NEAR PARK STREET. CLEAN AND HYGIENIC HOTEL. I HAD A SATISFACTORY STAY IN THIS HOTEL. FOOD PRICES ARE ALSO REASONABLE

Very poor service at reception. The reception person asked us for our id before booking Also she was rude for disclosure of room rates. They need training on hospitality. They have no idea about customer service. We came after a long flight and didn't even offer any refreshments. I would advise you to stay in Fairfield Marriott which was cheaper than Kempton and 10 star service. They even gave us a complimentary breakfast. Get yourself sorted Kempton