Hotel Great Western

Great Western is a boutique hotel, with limited rooms and central location. What stands out is courteous staff, central location. Does not have lift, could be difficult for people who may not like stairs.

The first night, I needed to tolerate the smell of the "air fresher". The location is good to visit around Kolkata.

The rooms were good.The cleaning service was really nice. Mr. Sandip Ghosh was very friendly and also had good behavior.Highly mentioned about well behaved, helpful staff specially front desk, they are so well professional. Actually there was nothing to complain about here.

Room is good and clean. Nothing extraordinary. Just serves the purpose. Excellent for budget solo stay. Location is excellent..

The hotel is situated in one of the posh areas of kolkata and that's the only plus point about the hotel. But the hotel is so small. Rooms seemed like bunkers, no windows, no source of fresh air. Hotel is built in such small space with no arrangements of emergency exits or extra spaces. They have a very narrow corridor which is the main entrance to enter into rooms and in case of any emergency it would be impossible to escape. I don't know how they got permission to built it or how they are certified as a hotel. Coming to room service about which there is nothing to say good about. Whatever you ask either it is unavailable or out of work. They repaired TV in front of us because it wasn't working which took around 1-1.5 hrs. Cleaning of room happens at 12 pm and till that time you have to stay in filth. They had 2 options in breakfast one of which was not available so we had to go with what was available. So they served us Aloo ka Parantha with Achaar, one glass of juice, one banana. The parantha tasted bland, you have to use microscope to find aloo within parantha. Overall i had very bad experience and i won't recommend it to anyone.

Very bad experience.. lift service stopped like 1 hour.. staff also very rude behaviour.. not suggesting for anyone..

Room decorations are nice but unclean. Smells of mold and the blanket on the bed were unwashed. Rude staff. Location is the only benefit of this hotel.

Except for the location, nothing is good. Worst hotel ever. The moment you enter the hotel, you will get a smell and it will remain until you come out of it. The first room we were shown was for Rs.1900/-. The room was smaller than an average kitchen size and filled with Odonil's smells. When we asked them for a bigger room, they showed us one for Rs.2700/-. The room was stinky as hell. Unwashed bedsheet and pillow covers, smelly blankets, uncleaned curtains and sofa. A horrible stay it was. I shall never recommend this hotel to anyone unless you want to spend a stinky night.