Collection O Kasba Near Acropolis Mall

First of all the name is "The Kolkata Hotel"! So don't look around for Super Collection O Kasba or something! The staff is friendly and really helpful. Area of improvement: - Cleanliness and basic hygiene (a serious problem here) - Food price reconsideration. As nearby competitive price food are available! NOTE: This room was not booked through OYO!

There was no water whole night. They provided 20 ltrs water barrel. When it was finished, I asked for a another barrel they refused to provide it. We can't even go to toilet for 9 hrs. The mouth part of shower was broken immediately when I turned it on, if it was fallen on my head some different scenarios would take place. It was room no 3.At 6.30 pm Kolkata corporation water tank came and filled mud water in tanks. When I turned the tap on water along with mud was coming. It was a nice experience in a budget friendly room. Thank OYO

The hotel is quite easy to access from Acropolis Mall and pocket friendly. But has issues with cleaning matter. Rooms are enough for couple. Problem occurs when a third person has to share the same room. Has a running water problem. Behaviour of staffs are not moderated. Professional guys are not engaged. Food is available on call. They don't have any restaurant. All these have to consume because of low budget.

The location is good, very near to Acropolis Mall. The hotel staff was helpful. reasonable price. But the room was very small and dirty (everything - pillow, bedsheet, quilt cover, floor) Television was also not working. they really need to work on their management.

The rooms are clean, the staff's behavior is good,free wifi is there,but I would like to make a request to the hotel owner. Please consider providing free drinking water as it is a basic amenity. Even though you sell packaged drinking water, it would be a nice gesture to offer complimentary water to your guests, as we usually provide water to our guests.

Nice room. Nice place. Food price high. Dont know about taste. Bed sheets and pillow covers were not clean.

It was a good quality time in this property. Must say that property location is awesome. 2min walking distance from Acropolis mall and Rene Tower(visa office) bus stop auto stand.. Their food quality is really good affordable. Lastly room interior like omg its awesome. Nice and polite behavior. Good and quick service. Almost good for family or hangout with friends.

I am writing to express my disappointment with the service I received during my recent stay at your hotel. The staff was unprofessional and unhelpful, and I encountered several issues that were not addressed to my satisfaction. One of the main issues I faced was the lack of attention from the staff. When I approached them with a concern or request, they were dismissive and uninterested in helping me. This made me feel unwelcome and undervalued as a guest. In addition, I was charged extra fees that were not disclosed to me at the time of booking. This was not only frustrating but also financially burdensome.