Collection O 86328 Hotel Margaret

One of the worst experiences in my life. They behaviour of the owner is too bad.whereas the managers were ok.He threats the the customer . Room was too small than mentioned in the invoice. Even the denied to change the bed sheet, pillo covers etc during check in. No dental kit, slippers were provided. Very very bad.

CLUB ROOMS ARE QUITE GOOD AND PERFECT. STAFF WAS SIMPLY GOOD AND CO OPERATIVE ALSO. LOCATION IS ALSO VERY GOOD. PURE VEG 2 RESTO ON WALKING DISTANCE. BUT AT THE TIME OF CHEK OUT AT 5.30AM MANAGER AND STAFF FORCED ME TOO WAIT TILL ROOM SHLD BE CHECKED. AND DEN HE UNETHICALLY FORCED ME TO PAY FOR TEARED ONE SMALL HOLE ON BED SHEET WHICH WAS NOT DONE BY ME AT ALL. ONE HAVE TO CHEK BEDSHEETS AND BLANCKETS AT TIME OF CHEK INN TO AVOID DIS MESS AT TIME OF CHEK OUT REST OVER ALL STAY WAS PERFECTLY FINE.

During check-out the receptionist forced us to wait until the room boy fetched the used bedsheet and showed it in front of all to examine if it is ok. what kind of manner is this! This is an utter humiliation. Secondly, the check-out time. It is 12 pm as per MMT. But, they forced us to check out at 11 am. When we showed the check-out time in makemytrip app, they just flouted it. Hello MMT, can we really rely on you?

Hotel is worth to book a stay if you're not looking for a big room. It lacks only in a few things: 1. Lift not available and stairs are steep 2. Restaurant menu is based on Bengali and Non veg items as it doesn't consist much options for North Indian or South Indians 3. Reception person looks very serious which is not a major issue as he's having somewhat neutral behaviour and doesn't react easily Rest other things are good for a pleasant and comfortable stay.

Very nice

All good

All services are good.

Ok Ok