Capital O Hotel Emerald Near St. Thomas's Church

The worst of all the hotels that I have been to. The receptionist and all the staffs are into duping their international customers and making money. Me and my friend had the worst stay in this hotel. Every one of them are cheaters. The premium size is moderate but cleanliness, terrible.||||The reception gave us the printed Bill's for the room, but for the food, they dont give you the system generated Bill. They will either write the total amount of the food bill on that printed room bill and seal it or either they will photocopy the KOT and give you. ||||I suggest you not to use this hotel. Many Bangladeshi Tourists tend to stay in this hotel.. But Trust me you will regret it. The amount of money you will pay for this hotel,you will get other hotels which is much more better than this. Sad and regret to say that this booking was not done by us but it was the worst nightmare.

Stayed in this hotel for 5 days. The guy name Niaz in the reception is a very nice guy. I didn't book room before I went there, this guy didn't insisted me to check in, he told me to see the rooms first before check in. Once I saw the rooms and liked it, i checked in. The room was big and clean compare to other hotel rooms in this price. I paid 3300 for each nights including breakfast. After check in i noticed some stain in the bed covers and pillow covers, and they immediately changed upon request. The house keeping did everything they could to make our stay pleasant. The location is also great. 10 minutes walk to new market. I will come back here again.

Stayed in the hotel in May 2016 with my family. Staff are very cordial. In the heart of New Market area. Muslim halal restaurants are available around the hotel. Complimentary breakfast is mouth watering. Fully neat and clean hotel. I'll definitely stay if come again.

Plus point: clean room, decent bathroom with separate shower space (this is a huge plus), running hot water and located at the end of Marquis St so less than 10 mins away by rickshaw from New Market. Comfortable bed and basic toiletries provided.|||Negatives: Noisy throughout the night because staff is either working on the top floor or people are loudly yelling or slamming doors. Almost impossible to sleep at night. Buffet is completely avoidable, dirty breakfast tables which no waiter cleans up after guests. Tea, parathas and morning luchis are decent if you can ignore the mess. Coffee/teamaker was in the room but didn't work. AC could not be controlled, so either switch it on off. Room did not include any safety locker despite its mention on the website. ||Overall, if you can ignore the noise it's a decent place for the price and suitable for lone travellers .

Overall: pretty average; Room Service: Average; Breakfast: Way below average; Rooms: Not that spacious; Location: At the heart of Central Calcutta. Very near to Newmarket, Park Street, Meuseum, etc. ; Ambience: Noisy - which goes with the vibe of Central Calcutta.||||The Best thing about this hotel is that it is only 8-10M away from the famous restaurant "Khalique & Sons". If you are a beef lover do not miss it's "Beef Bhuna(Curry)" - arguably best beef served in Kolkata and Delhi at least. Try it with Tawa Roti. I have Beef Kebabs and curry in famous Salim's and in Jame Mosque areas in Delhi, in Jakaria and in Nizam's in Kolkata on several visits but believe me all these are nothing compared to Khalique's.

This was one night stay on my trip to Goa last month. The hotel location is in the hustling and bustling centre of Kolkata where the low budget travellers love to stay. Nearby restaurants, money changers, phone shops and many more are the main attractions of staying there. The hotel itself is not rated one though they claim but the rooms are clean. This 50 $ per night tariff seems high with regard to the services as I found it more a sleeping quarter than a hotel. Breakfast is a critical issue as they serve it from 7:30 in the morning. ||||The overall impression is not that satisfactory.

A hotel to cherish for its friendly yet excellent environment. The staffs, rooms and amenities are good enough for its pricing. Foods are okay and I suggest to incorporate some more varieties.||Consider this hotel if you care for yourself and your family.

This hotel location is very good . All hotel space is clean . Reception behavior is good . But one think is very bad on this hotel . That is internet ( wifi ) problem . Management should be step on this issue. Because now 2017 . Not old . Room rent is high . Otherwise all are good . All people behavior are very good . Have nice nice brackfast. Room are clean . All is ok . But internet is not ok . Hope hotel management should be step regrading this issue.