The Bliss Hotel Govinda

Location was very good, dont expect service here their room service staffs hesitate to take your luggage to rooms ....they are not good in hotel service it is best to describe it as lodge ...rooms are not clean as per the price they quote and especially toilet is very untidy...would not recommend for family stay...one night stay is more than enough...but foods are very tasty and at good price ...

Nice and best hotel in the area ambience is also very good

This hotel is on a prime Location on National Highway beside the king Hotel and Chuyapur More Berhampore. The staffs are polite, friendly and helpful. Food quality and quantity is good. Lift and generator services available. Restaurant available at ground floor.

Rooms are spacious, well maintained and have all facilities. It is located right on the main road with ample parking space. Food is very normal and little overpriced.

I stayed here for one night yesterday hiring an AC standard room @Rs.1500 + GST but without any freebies like breakfast. However, load shedding was there all through the night and even upto 9-30 am today when I left. However, there was street lights on all around. The generator is not for AC. So, practically it was a non-ac room. But my request of reducing price at least by Rs. 100 was not accepted. The staff are polite but inefficient and lazy. The room is also not having minimum items, like a bath room mat, tea table, fixed soap case, etc. Even calling bell and shower were not functioning. Worst hotel but high price compared to other hotels in better place in Berhampore Town.

This hotel is not situated at a convenient place. It is not possible for a boarder to go out and find some proper eateries which are hygienic. Although the rooms are good and clean. They have a restaurant adjacent to the hotel which is really good but a bit costly. Overall the stay was good. Coming to the worst part , the room service from the restaurant is good but the staffs are not allowed to come on a lift. This is inhuman. I have seen them panting while coming up with food trays. They need to change this. Otherwise everything is fine.

We had booked 3 rooms for 2 nights with complimentary breakfast and checked in on 25.12.2021 evening. Our nightmare started on next day morning when we went for the breakfast. We choose Luchi ( poori ) sabji for all 7 of us. .After waiting for almost 20min and repeated reminders the waiter brought 12 poori in one plate , kept it on one of our table and left .. again we started chasing but the waiter did not bring the sabzi or the plates ... we were left with poori but no sabzi and after 10 min the poori also became cold.|Other guests were also having similar experience and we decided to call the hotel owner . We informed about the whole fiasco but there was no action taken . At that moment we decided to leave the hotel as we realised that the hotel was not prepared to handle the number of guests who had the misfortune of selecting and checking into this hotel. Since our package was breakfast included , we requested the manager as well as the owner to give us the discount but they refused . We had to pay the hotel 7500/- and we had requested only a consideration of 500/- just as a token amount towards not serving the breakfast but they were so unprofessional and adamant that they refused and stuck to their full demand . Since it was not a matter of money , we paid them the full amount and left the hotel empty stomach and made arrangements at another hotel nearby for the rest of our stay. The whole fiasco wasted our whole first half of the day and disturbed our entire sight seeing program ..|This is my worst ever hotel stay experience and I would not recommend anyone to even consider this hotel for stay.....|As a regular traveller I understand that hotels at upcountry towns are not equipped with many manpower and they do find serving all their guests well during peak seasons but at least they need to have the courtesy to handle the situations..

Rooms are good, clean with a nice corridor. Room Service, housekeeping is a bit slow due to severe inadequacy of staff. But staff behaviour, except for the room service/kitchen manager, is quite good.24-hr lift is good. Location is nice. Food is a bit on the expensive side but quality is pretty good. Overall...recommendable