Arctic Hills By Opulence Hotels - Rishikesh

Absolutely terrible and clumsy experience. The hotel was extremely unhygienic and dirty from the moment we arrived. The service was the worst I've ever encountered. In the restaurant, one of the chairs had broken legs and a guest actually fell on his head -- shocking and completely unacceptable. To make things worse, the staff kept entering rooms and even the washroom with their shoes on, showing zero respect for cleanliness or privacy. The washroom was full of tobacco spits not even cared to clean before check-in. The bedsheets, blankets had spots on them. No towels provided and when asked they gave just one towel for 3 guests. I would not recommend this place to anyone. Stay far away.

I had a very disappointing stay at this hotel. The service was terrible--staff were unhelpful, and it felt like they didn't care about guests at all. The room was not properly cleaned, and the amenities were lacking. On top of that, we have booked premium room with balcony but when I have seen the balcony its only for one person stand and dirty with no view . Any requests we made were either ignored or took forever to be addressed. Definitely not worth the money, and I would not recommend staying here.

I recently had the pleasure of staying at Arctic Hills by Opulence, and I must say, it was an unforgettable experience. From the moment we arrived, the hospitality was exceptional. The staff was incredibly friendly and attentive, always going above and beyond to ensure our comfort. They truly made our stay a memorable one, making sure all our needs were met with a smile. The food was another highlight of our stay. Every meal was a delight, with a variety of delicious options that catered to all tastes. The quality and presentation were top-notch, making dining a real treat. The facilities were pristine, and everything was up to the mark. The rooms were spacious, well-equipped, and offered stunning views that added to the charm of the place. Overall, Arctic Hills by Opulence provided a perfect blend of comfort, luxury, and excellent service. I highly recommend this hotel to anyone looking for a relaxing and enjoyable stay!

Very clean and hygienic rooms. Food services and staff on top. You can trust this property. Top most location in rishikesh. You can also book rafting and other adventure activities in Uttarakhand from here. Char dham yatra services also provided here. Nearby from Rishikesh bus stand and laxman jhula.

Clean and hygienic... nice rooms and comfortable Nice location Arranges all adventure activities Very helpful in organising our dham Yatra Overall very good in all aspects

Had the worst experience at this Hotel. Washrooms were very super dirty and unhygienic. Bedsheets and towels had spots on them. We had 6 rooms of which 1 was given 2 hour's later after the check in time. Towels were given after 3pm. No electricity in the hotel. Overall our one night stay at this hotel was a nightmare.

Very bad experience at this hotel, very very dirty, staff are not too friendly, housekeeping is not so good, dirty room, breakfast was not on time. We had to wake up the kitchen staff at 8:20 am and breakfast starts at 8:30 am. Very dirty kitchen, breakfast table was not cleaned from yesterday. Advise not to stay at this hotel for the price. Looks like guest house and dirty facility. Rooms are not for foreigners.

This hotel is good. And staff are courteous they immediately changed the rooms when we had issue with geyser. Only con is food options are very limited.