If you book apartment, you will feel treated as third category citizens than the hotel rooms. . No room service for apartment. Breakfast 1400 per person , without having much option. You keep calling waiters , nobody listens to you. Parking paid for apartments which was Not told before. Dinner quality was good but we ordered only 2 items which cost us 4000/- for 3 persons. Overall way too costly without any service. Not recommended.
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Terrible Experience - Unprofessional Staff and Cheating Tactics Absolutely disappointed with the service at Aloha on the Ganges. Their customer service representative Aditya was shockingly unprofessional. He charged us for the booking. We canceled and were promised refund but never sent the cancellation voucher, despite multiple follow-ups. We were cheated on the amount charged. After several attempts to get a response or resolution, there was no accountability, no follow-up, and zero customer support. This kind of dishonesty is unacceptable, especially from a resort that claims to offer premium service. I strongly advise others to stay away from this place. The experience was not only frustrating but also felt like a complete scam. Never trusting this resort again!
We booked 2 apartments and we were 11 individuals. Overall the experience, facilities and view is amazing. Although 10 people can fit in 1 apartment there are 3 sofa cum beds and 2 double beds. If you are going with the family and need comfort i recommend you to book the apartments accordingly. There is a kids playing area with many games for them. Dedicated gardens and other activities that your kids can do. There is a nice cafe and the food is good.
What an absolutely awesome location for a hotel! Absolutely fabulous with great rooms and amenities. Fantastic views and scenery of mountains and the great River Ganges down in the valley. White water rafting in the Ganges Is a must whilst staying here.
Nice place, stay was comfortable, we opted for apartments, swimming pool is clean and good, ganga aarti and cultural programs were also good. Games room is spacious with plenty of games. Resort is very nice and spacious, rooms are neat and spacious. Overall a good place. Only drawback is - you either have to travel by your own vehicle or by taxi to the nearby places. Neem beach is very close by and a must go place you can walk to the beach as well.
Even before our journey to Rishikesh had started, we were hosted over the call by Ms. Vandana (Ops. Manager), who stayed in constant touch to understand the entire plan and what we might need for this stay at Aloha by the Gnages. She was professional yet gave a beautiful personal touch to this trip of ours. As it was an all-girls family trip, including our mothers of 60 & 50 years of age to a little munchkin of 3 and we 3 sisters, Ms. Vandana made sure that everything went smoothly. Upon walking towards the reception, we were welcomed by a refreshing nimbu paani, a maala and a chandan tika. In all its true essence, this was a nice experience to be welcomed by the Ganges. We were warmly then seated to help us check-in by Ms. Sonika (FO reception), who also later helped us with the formalities and with a bright smile, explained everything about the property, dropped us to our rooms and made sure we were comfortable. We were then greeted by Ms. Garmia and Mr. Vipin Bhatt for our lunch in the restaurant, who helped us with the little one's food specially and looked after us very well with such a warm smile. Until the day we checked out, they remembered us and during our entire stay, they made sure to smile and say hello where ever they saw us, it felt as if we were at home and all these people around us were family members who would in general come ask us how are we and how is the stay going. A great shout-out to the HSK team - Ms. Aanchal & Mr. Akhil, who made our rooms and did a fantastic job. With my sisters, I had a great time at the Patio, and I cannot thank Mr. Sumit enough, who was an absolute gem and saviour to help us decide the food and drinks. What a humble, kind and patient man. It was a privilege to be hosted with open arms by everyone in this property and to not miss at all, the chefs here are putting in some great efforts, the food is not merely food you would eat at a reosrt or a hotel but they give you ART, they bring you the memory of the past without even knowing you would need that, their food is like nostalgia hitting you right on the soft spot of all the love and hugs you would get from your grandparents and in this travelling life of mine specially, I have not seen that enough. All my respect to the hard work the chefs and everyone involved put in to deliver such an experience. The entire staff was wonderful and welcoming from when we entered the property until we left. It was great to witness the hospitality they have for everyone, from an old person to a child; THEY TREAT YOU ALL THE SAME, LIKE ONE BIG FAMILY.
This is the best place to detox in Rishikesh. I am traveling with my family and we loved it. We enjoyed to pool and even engaged in star gazing. Also, the staff are cordial and the rooms are big and clean. Really enjoying our Stay! They even have live music in the restaurant area. The Ganges view from our room makes it more special and beautiful.
This website is fake, don't book aloha from here, we booked and once we reached at hotel they told us that they don't any booking by our name and we already paid 100 persent payment in advanced. I don't no its scam done by hotel as I couldn't see anywhere that aloha hotel mentioned that there is fake website
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