Fortune Walkway Mall, Haldwani - Member ITC Hotels' Group

I had an amazing experience at this restaurant! The food was absolutely scrumptious, with a wide variety of options, including mouthwatering desserts. Every dish was well-prepared and full of flavor. The service was top-notch. The staff was incredibly kind, attentive, and made sure we had everything we needed. Their hospitality truly enhanced the dining experience. The ambience was perfect for a family get-together or a birthday celebration.

I recently stayed at ITC Fortune Haldwani and it was an absolutely delightful experience. From the moment I arrived, I was impressed by the warm and welcoming atmosphere. The staff at the front desk were friendly and efficient, making check-in a breeze and setting the tone for the rest of my stay. My room was spotless, spacious.The bed was comfortable, and I appreciated the quiet environment, which allowed me to get a great night's sleep. The amenities provided were good. One of the highlights of my stay was the outstanding service I received from every staff member Firstly When I arrived girl name NIKITA she is very much attentive, courteous, and eager to assist with anything I needed. She helps with the time from check inn to next day check out It really made me feel valued as a guest. At time when checking out one girl is NEHA she is also very attentive & very cooperative nature. Two of them in restaurant RAVI & BABITA they both provide me best service at the dining Time in dinner as well as in next day morning breakfast. The hotel's location was also perfect--close to Shopping & nearby restaurants. The combination of exceptional service, comfortable accommodations, and great location made for a truly memorable visit. I highly recommend this hotel to anyone looking for a fantastic stay. Hope to see you soon..!!

After several stays at Fortune Hotel Haldwani, I can confidently say that the service here is of highest standards. From check-in to check-out, every staff member ensures a seamless and comfortable experience. The hospitality, professionalism, and attention to detail are truly commendable. A special thanks to Mr. Rupesh and the reception staff for their exceptional service. Their warm welcome, efficiency, and willingness to assist with any request make every stay delightful. The rooms are well-maintained, the dining experience is excellent, and the overall ambiance is perfect. Highly recommend Fortune Hotel Haldwani for a premium stay!

Hotel stay was comfortable. The view from my room was great, mountains were in clear line of sight. I would like to specifically appreciate the housekeeping staff. My interaction was mainly with Yash, highly professional and caring guy. Keep up the good work. Kudos to the manager who instills these qualities in the team.

Our trip to Nainital and Neem Karoli Baba was truly unforgettable, and a huge part of that was our stay at Fortune Walkway Mall, Haldwani - a Member of ITC's hotel group. It was, without a doubt, the best stay we've ever had!||From the moment we walked in, we were welcomed into an atmosphere that felt warm, inviting, and luxurious without being overwhelming. The ambience of the hotel is beautiful - modern, yet with a cozy touch that makes you feel instantly at home. The rooms were very spacious (not like usual hotel room), clean, and thoughtfully designed, and the food? Simply outstanding. But the real highlight of our stay? The people. Every single staff member went above and beyond to make sure we were comfortable and happy.||Two people, however, stood out and became more than just staff members to us - Neha and Babita.||Let me start with Neha, who works at the reception. From the moment we arrived, she became like a part of our family. Neha took care of everything - our travel arrangements, room preferences, and every little detail. She patiently answered all our questions, helped us plan our itinerary, and even assisted us with bookings. But it wasn't just what she did; it's how she did it. Her kindness, professionalism, and genuine care made us feel so special.||And then there's Babita, who completely stole my mom's heart! She manages the Food & Beverage section, and her warmth and energy were unmatched. Babita treated us like family, ensuring every meal was perfect and that we were comfortable throughout. She's one of those rare people who lights up a room with her positivity and kindness - an absolute gem of a person.||Both Neha and Babita turned what could have been just a good stay into an unforgettable experience. These two incredible women are true assets to the hotel, and their dedication and kindness will stay with us forever. We've stayed in many hotels before, but rarely have we come across staff members as genuine and dedicated as these two.||The hotel itself is perfectly located - just 20 minutes from Haldwani Railway Station and about an hour from Pantnagar Airport. It's also incredibly affordable compared to other options, yet the quality of the stay is far superior. The views from the hotel are gorgeous, the service is quick and efficient, and the overall experience was flawless.||ITC hotels have always been a favorite of ours, and Fortune Walkway Mall proved why. If you're planning a trip to this region, I cannot recommend this hotel enough. The people, the food, the comfort, and the memories you'll make - everything will exceed your expectations. And if you're lucky enough to meet Neha and Babita, you'll know exactly what I mean.

Stayed at hotel for 3 days, stay at Fortune Hotel Walkway Mall in Haldwani was simply terrific. The location is fantastic--easily accessible and conveniently situated on the main road. A special mention to Babita at the restaurant, who was extremely warm and attentive, making the dining experience even better. Overall, a great place to stay, and I'd definitely recommend it to anyone visiting the area!

One of the best hotels in the area - but that's a relative statement! Really not worthy of being an ITC group property! The service in general is below average with an exception of the the restaurant staff that looked warm, passionate and eager to help. Every other department - front office, housekeeping etc. is well below average. Room (Executive Suit) was large but not well planned. The only view from the large glass window was the engineering equipment and a tall wall. Room amenities and supplies were insufficient and poor quality. Food was reasonable - avoid ordering Seafood and any other dish where the ingredients are not fresh or local. If you're traveling in this area, you are better off staying in Rudrapur if you have an industrial visit or higher up in Bhimtal or Nainital if you are on a leisure trip.

Mr Ravi at Zodiac was very courteous and helpful . All the best for him. He is always ready to help you in anyway for anything with a smile on the face we are very impressed with his good service and behaviour |Ms Babita was another person we really got impressed with . very good in her work, always cheerful |I wish both of them a bright career