Hotel SKS Grand Palace

SKS Hotel is one of the best properties in Mathura. The rooms are clean, spacious, and well-maintained, providing a comfortable stay. The in-house restaurant is hygienic and offers a variety of delicious dishes. One of the standout features is the beautiful and large hall, perfect for destination weddings and parties. The hotel is also conveniently located near all major temples, making it an ideal choice for both leisure and religious trips. Highly recommended!

I had a good stay at Hotel SKS Grand. The service was truly outstanding -- they were friendly, attentive, and always ready to assist with any request. The check-in process was smooth, The rooms were clean, comfortable, and well-maintained. Overall, the excellent service.

The rooms were clean and very comfortable, with elegant decor. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel to anyone visiting downtown hotel SKS Grand palace

the owner and of course unhappy staff ruin business.||On the first night when we arrived they had blaring music going on due to NYE, which was fine for us. We called up reception and enquired at 8:30pm how long will this music go on for and they said till 12am, we were ok with this as it was NYE and it's understandable. ||We didn't get hot water in our room for the whole night. We asked them several times to come and check and finally at 9:30pm after a few requests someone came and said they will send the electrician, we waited till 10:30 pm but we never saw the electrician that first night. We had to use cold chilled water from taps on a winter night.||We asked for towels as there were no towels in both of the rooms we booked. The person came and handed 4 towels to me, so then I have to walk to the next room we had booked and hand the towels to my parents. I didn't complain but did it.||We had requested extra mattress for bedding in both rooms. 1 room had it arranged and our room didn't have it. So we called up again and they came and gave a mattress with a sheet. |I asked to bring a blanket, extra sheet and pillow for bedding as how can we sleep on it without this, our other room also didn't have a pillow, sheet and blanket. So i called and said to send it for both rooms. The same guy again came and gave me all the sheets, blankets, pillows etc for both room as if i am a house keeper and not a guest. |I got frustrated but didn't say anything and handed the other bedding set to my next room. Both the rooms were next to each other. ||I then saw the towels he had given us earlier were all wet, had dirty hand prints and dirt and ear wax kind of things stuck to them. ||I called up reception again and asked to swap towels. ||We were uncomfortable by 9:30pm by everything going on plus as this music was so loud that our doors and windows were vibrating throughout and we couldn't sleep or rest or talk. Plus room was above their kitchen so we could hear all loud banging utensils, cooker whistles going on from 10pm till 1pm and again from 7am cooker and utensils started. ||By 12pm the loud music had not stopped and we waited till 12:15, we called up reception politely to ask can they turn down the volume or turn it off. They said yes and nothing changed for another 15 mins. We called up again at 12:30 and again politely said to turn it down or off, they said yes but nothing changed for 10 mins. I went down by 12:45am and the staff ignored me. I was talking to them to ask about music and they kept looking away or talking to other guests or eachother. ||Finally i had to raise my voice to get their attention. They then went and turned down the music.||There was no refund or no compensation for our most horrible first day here. |Next day we asked to change room due to showering in cold water, and we got the room across the hallway. We still could hear kitchen noises.||Food in the buffet here is substandard, you can't call it continental breakfast. There is utter cost cut and everything is low quality. They say breakfast and dinner is included and we have to eat what they give which is absolutely low quality and no choice.||This place is a complete rip off. Do yourself a favour and stay away from here. They are not more than 1-2 star hotel. May as well stay at an ashram.|It says a lot about the so called owner, because whatever attitude is shown comes down through the grape wine. |STAY AWAY AND SAVE YOURSELF. ||We went to Vrindavan for a divine memorable experience, our complete focus was supposed to be on prabhu darshan. But this place gave us worst experience. They are not trained in hospitality and they are definitely not hospitable. ||I have traveled all over India and the world but this place came at the top for most unfriendly hotel. Most disgusting hotel I have ever experienced. All these videos/advertisements about them being so amazing and grand are fake.

I had a wonderful experience at Hotel SKS Grand Palace! From the warm welcome to the attentive staff, everything was perfect. The hotel staff was extremely friendly and helpful, ensuring every need was taken care of promptly. The food was amazing - breakfast, lunch and dinner were all delicious and offered a wide variety of dishes to suit all tastes. The hotel itself is beautifully designed, with clean, comfortable rooms and a great ambiance that makes for a relaxing stay even better. Highly recommended for anyone looking for a great stay with great service and facilities.

My stay at Hotel SKS grand palace was truly exceptional! From the moment I checked in, the staff was incredibly friendly and attentive. The rooms were beautifully decorated and spotlessly clean.

The hotel property is very old including its furniture. Rooms are spacious and cleanliness is average. Online pictures are promotional and not as per actual site. Food is average. Breakfast is good.

Rooms are nice, at great location between Mathura Vrindavan. Kitchen and Inroom dining staff are very rude. They even don't know how to make khichdi for a child ( when asked they put arhar daal and rice with vegetable jalfrezi in it ) and saying that this is the way how it's cooked. Moreover it's at such location where Swiggy Zomato don't serve. Difficult to get Auto for Vrindavan temple darshan