OYO Flagship Hotel Duke Inn

So nyc rooms hotel staffs bast full sarvesh 24 hours

Very annoying staff. Rooms are poorly maintained. Improper room service. Unhygienic washroom. Avoid getting in this hotel.

The hotel rooms are ridiculous so are the bedsheets. The wash room Is the worst part where the toilet flushing is really a mess. The ac doesn't work well . Similarly the room service takes so much time that one can actually go to some & get a parcel ...to his room but still room service would be late by 10 minutes . Even the tea tastes ridiculous. The prices they charge are very extravaganz for the kind of rooms they give. Over all a big no no

Hotel is in middle of the jhansi and just outside there's a market for y'all needs. but coming back to hotel feels like very congested. hotel is in first floor with no lift and very narrow stairs. staff were ok they could be more polite and you need to make 100% advance payment which i don't like that. i'd say the food was bit expensive compare to what they charge for it and food was somewhere average-below average. bed and sofa in the room were fine but the flooring wasn't good. bathroom looks cheap with no standards and should be more clean. there are many hotel in this area with same rate but with better service and better facility.

This hotel does not deserve even one star. Worst worst worst place to stay. Never check in this hell-hole. Rooms are dirty and suffocating. Staffs are very rude arrogant and cheaters. They do not even provide drinking water forget about towel,soap and other items. Beds and blanket are very dirty..

My fellow people, please read my entire honest review.
1. No attached bathroom for any room.
2. A mini TV is present but does not work in your room.
3. All customers need to use two bathrooms which is also used by working staff.
4. Water pressure is very low.
5. No ventilation system present.
6. Abusive words spoken by the manager, receptionist (***** Yadav) and when I warned them on the negative review, the receptionist even encouraged me to write MC and BC words.

No cross ventilation. Cooling system duct makes lots of noise and its too disturbing at night. They are short staffed also. Food sucks big time and so does the roomservice. I forgot to take back my voter id card after they took it for xerox, & later when i called them to keep it safe till i return through that route, they bluntly denied that it was there. How unprofessional can one be i wonder.

Worst experience, I have booked this hotel from makemytrip, on checkin, hotel denied booking and reception guy was totally unprofessional and rude. the reason he said was no room available. and he was abusing makemytrip and oyo. then when i asked for refund next day, makemytrip customer care called oyo team and manager lied about reason, they said covid negative report was required. and we have not a asked a word about covid report, and fun fact reception guy was even not wearing the mask. eventually with all the discussion which took my 1hour makemytrip refunded the amount. after this we landed on some other hotel which was far better than this and almost on the same price tag. conclusion: with the same price many other hotels are available. which are better and professional. dont go with this one until they change the staff or you see some good feedback