Super Collection O Hotel Lotus Grand Near Secunderabad Railway Station

This is the worst hotel I have ever stayed in. I never give negative comments. But this is worst stay. The only positive thing is it is near the railway station, bus stand and metro. The room wallpaper was torn up, broken bathroom tile, no ceiling fan, exhaust fan not working, no water bottle provided, no toothpaste or tooth brush, 2rs clinic plus sachet as shampoo and Cockroaches in room and bathroom. Especially bathroom was too stinky and in worst condition. Ordered tea and the boy came up with a tea kettle and paper cups to serve the tea. All staff are looking for a Tip. The hotel building from outside looks good with 6 floors, the lobby and reception was neat and clean. But the room was a nightmare.

I recently stayed at Lotus Hotel and had a mixed experience. The reception team was welcoming and efficient, making check-in smooth and hassle-free specialy laxmi mam and Sourabh and kedar. The food was a highlight, with delicious and well-prepared meals that catered to a variety of tastes. However special ref Dev and Indrajit, the housekeeping service left something to be desired, as it was only average and could use improvement. Overall, Lotus Hotel provides a decent stay, but there's room for enhancement in certain areas.

Disappointed - Misleading Photos I booked this hotel based on the photos, but the reality was completely different. The room was much smaller, poorly maintained, and lacked the cleanliness and amenities shown online.

One of the worst service i got from a Hotel. The front office staff doesn't understand any language other than Hindi, they doesn't allowed me to pay through UPI instead forced me to pay through cash. Complainted couples of times regarding washroom door not able to close. They not even bothered to rectify it. We stayed 2 nights there. They not even asked us if the room wanted to be cleaned. Also we were able to find some dried flower leftovers from previous guests from bed itself. I strongly doubt that they clean bed every time after checkout. The place is infected with cockroaches. Finally the staff there behave like they are government employees, doesn't know how to treat a customer. Kindly opt for some other hotels.

Room full of cockroaches , I opted for this hotel as 24 hrs check in , they charged me 2000 per day, which is too high when compared to online booking which is 1000. The staff response is also not good. Just because it's nearer to railway junction don't opt this hotel. They don't even consider when I said about cockroaches. Waste of money. Don't ever prefer this hotel for stay. Nearby hotels are there which are slightly higher price than this but the stay was comfortable. Looting money is the only aim of this.

This hotel is near secunderabad railway station and I booked through OYO. I made early check in at 7 AM whereas checkin time is 12 Noon. While booking through OYO, they assured early checkin but charged me extra 500 rs for it. Also, they treat normal and OYO customers differently. For OYO customers, they dont provide complementary breakfast whereas for regular customers, they give 24 hours check in and comp. BF also. This is discriminatory in nature. The single room which was given to me was having very poor bed which was sinking in nature and floor tiles were broken. very poor indeed. Bathroom window door is wide open and overall bad experience. Only good thing was they provided hot water for bathing with ease. Hotel is not so pricey but they provide all hot dishes in plastic plates which is really not right. Veg meals hot gravies are not given in separate cups. Otherwise food was ok. Overall not satisfied with this hotel.

Very bad experience...as the photos which is on their website are old...my recent 2025 March experience is very bad... Rooms are unhygienic... cockroaches in room, bedbugs... All rooms are unhygienic.. washroom are dirty... Nothing is good...we visit almost 8 to 9 rooms to exchange the room..but in all rooms bedbugs...dimug..dhekhun in Marathi... please do not go for it... extra 500 ask as advance payment for no reason... Their room not even worth of 500/- rupees..

I stayed in room no 519 toda,. Two months back also stayed here. Excellent rooms. Polite staff. There is leakage in toilet basin in room no 519. Really good for family stay. Tv not working.showing no signal. One more thing it is an advise to management. Pl Install geasers in each room.Its one time expenditure.As per the present systen i could not get hot water even after throwing 5 buckets of water. At last the attendent brought from somewhere. IN FUTURE YOU FACE WATER SCARCITY.