THE PARK HYDERABAD

The location is amazing with great view of the lake. The staff doesn't seem to be geared for tourists. They lack courtesy. Nothing untoward happened but the casual attitude was evident all over. Rooms should be better designed and maintained. The bathrooms are large but designed in a way that is not usable.

During my recent business trip in April 2025, I had the opportunity to stay at The Park Hyderabad, an experience that offered both commendable hospitality and certain areas for improvement. The staff at this establishment were notably helpful and responsive, with particular commendation due to Jaya at the front desk. Her attentiveness to guest requirements set a high standard for customer service throughout my stay. Additionally, the restaurant verandah impressed me with its quality cuisine and welcoming ambiance, accentuated by the consistently warm and professional demeanor of Sanjana at the restaurant reception, who diligently catered to guest needs.||The property itself is well designed, showcasing aesthetic and functional elegance that is especially evident in the lake- or swimming pool-facing rooms. Such room orientations provide guests with a pleasing visual experience and a sense of tranquility that is often sought in a hospitality setting. This thoughtful design undoubtedly contributes to the overall positive ambiance of the hotel.||While several aspects of my stay were commendable, there were noticeable shortcomings that warrant attention. The service at both the restaurants Verandah and at Aqua left significant room for improvement. On one occasion, a waitress took my order only to hand it off to another waitress, who did not return to check on the request. In another instance, a member of the waiting staff appeared uncertain as to whether a menu item was available, despite its explicit listing on the menu--a lapse that reflects a broader issue with staff training. Furthermore, although the rooms are spacious and well-appointed, they are in urgent need of renovations or refitting. I encountered an incident after breakfast when returning to my room to find that the washroom drain outlet had leaked. While the housekeeping staff responded promptly and efficiently, addressing the problem and explaining that the issue originated from an overflow in the adjoining room's drainage system, this incident highlighted the necessity for infrastructural updates. Another issue to deal with is the menace of pigeons perched or nested at every nook and corner of the exterior facade, often visible at night from the rooms, which on more than one occasion can be often revolting. The hotel to their credit is trying their best in initiating netting setups but clearly seems short of necessary actions.||I must also extend my appreciation to the duty manager, Mr. Vivek, who personally contacted me to apologize for the inconvenience and offered alternative solutions to enhance my comfort. His proactive and sincere approach significantly mitigated the effects of the challenges faced during my stay.||Finally, the surroundings of The Park Hyderabad add to its appeal. The scenic Hussain Sagar Lake, situated just across the road, offers a serene view and a pleasant environment, complemented by excellent transportation facilities and proximity to the vibrant Banjara and Jubilee Hills areas. However, it should be noted that the location is somewhat distant from Hitech City and other emerging office hubs, which may be a consideration for business travelers in the region.||Overall, my experience at The Park Hyderabad was a balanced mix of superior hospitality and areas in need of attention, and I remain hopeful that these issues will be addressed to further enhance the guest experience in the future.

We went on a family weekend trip and The Park made it memorable for us. There was everything a family needs. Best room views, swimming pool. Lavish buffet spread for breakfast. We got complementary massage session for two. Complementary cake for my bday celebration. complementary happy evenings .||Food was awesome . Ambience was great. In all it was a Great experience. Also it was super near to snow world and science museum. Also other tourist spots were easily reachable.

It was a sudden plan to visit aqua at The Park Hyderabad for a small celebration with friends. The ambience and services were top notch.||I would like to mention Subhashish and his team, specially Vivek at Bar. Staffs are polite and kind, always there to assist you in small things as well. Mr. Vivek was very polite and engaging with the customers. I really wish him luck in his future endeavours also would like to thanks Mr. Subhashish for his quick response. Team members like this are gem to any hotel.|Thanks and kudos to the team.

Value for money. Housekeeping is best with prompt polite smiling service. 5 star to them.| Buffet and restaurant food and service very good. |Only if pool was more private . |Very good pleasant stay with view of hussain sagar from huge view windows

I stayed for a night on business trip to Hyderabad. The staff are amazing with excellent customer service intent. In particular I would mention Mr Manikanta in reception, who was very patient in booking me in to the hotel though I was very very late and . He made sure he upgraded my stay and even sent colleague to guide me to the room. Overall the first impression he made had made the entire stay very pleasing and positive. Thanks Manikanta and team Park Hyderabad.. Good work

I visited for business. All the staffs were so hard working . Housekeeping Team was very excellent and delivered all the laundries before on time. Please take a note of Mr Mahipal Reddy , he is such a sincere hardworking person in the house keeping team. Such a warm soul. In room Dining Mr sai Ram is highly efficient in service .

Though lots of choice in this price range, The Park stands out to be unique for me. The hospitality, restaurant, pool, ambience, facilities were just good. Would recommend to any one, family or couple though it might look like more of a Business Hotel.