Collection O The Grand Hospitality

Never book this room in Oyo. Both are scam. They purposefully deny our original id proofs and ask us for extra money. Very worst management and employed goons in the name of staffs.

Very bad experience, i booked it through oyo rooms at a discounted price but after reaching the hotel, the hotel management was asking for more excess money and for which i complained to the oyo customer care but after 2hrs passed by, they still couldn't solve my problem and they were just asking me to shift to a new hotel at the same price or cancel this booking which I have done and get my money refunded back to my account. The hotel management didn't listen to our request and after much compulsion they agreed if we paid them some extra bucks but at last we canceled the booking and got a new hotel nearby. Guys please avoid this hotel as they want just money and nothing else and a very bad service you will get if you ever book it.

Worst hotel management. Came with marriage gang and they are asking for original ID for all the stayees. They aren't accepting any soft copy and also photocopy. Also the receptionist calls to their manager and he don't respond and disconnect the call abruptyl. Also they basic amenities like soap, towel isnt available here. Book at your own risk.

Hopeless service - BEWARE I just want to bring to everyone's notice that OYO is one if the worst looters ever. I booked a nights stay at Tiruppur and below is my experience. I made a phone booking and made the payment through gpay after talking to phone agent. Booking was successful, amount was collected but stay denied saying Pan card and Adhar card cannot be accepted as proofs and also soft copy of Adhar card was also denied acceptance what a joke. We living in digital India, I really find it strange, they don't accept and encourage soft copies looks like these guys are doing in the intent to loot from the customers. The customer care rep, Sumanna was very impolite when i spoke to her in the night from the hotel . She simply said that i should have read the policy before making the booking.. What a great way to handle the customer and provide such a hopeless experience. The CC executive said that we cannot check without hard copy of identity proofs for everyone. I had my driving license and my wife had physical copies of Adhar and Pan card but they did not accept them and just denied entry and refund and asked me to do whatever i want to do.. Oh my god haven't seen such a pathetic service. My family along with 2 kids were arguing from 8:30 until 9:30 PM without any resolution. I also couldn't find rooms elsewhere and my wife with her back problem had to sleep in the car until 12 AM post which we managed to find an accommodation. Pathetic way to start a vacation ... So please guys do not book with OYO, its worth to spend extra and take a different accomodation.

I haven't faced a worst behaviour of hotel management in any of the hotel bookings till now I had done. Firstly they will not accept online bookings with low rate or on a discounted bookings via Agoda or OYO, even though you show the booking confirmation details. And they will ask you to produce only original Aadhar or any Govt proof for all the guests instead of Primary contact. Once you produce docs, then they will ask you to check with respective customer care regarding booking, and we never get a proper reply from Customer care as well on the booking. Finally their intention is to have you pay according to their original tariffs. And we were new to the city and were in a situation that no where we can go at that time with my elderly parents and luggage. Without any choice I took room there itself. And in front of me they did the same to other customers aswell who did their booking through online and aking them to shift their booking to some other hotels via customer care.

Good spacious room at good location managed by worst management. Rooms and bathrooms are not maintained or cleaned and bath towel and blanket is not washed and dirt on it. You will not get any room service, we need to collect everything from reception. Reception person is useless person i had ever seen in any hotel Owner please keep good staffs

Very poor maintained hotel. Flush was not working, Health Faucet Gun was broken,AC mode cannot be changed (always at 16 deg), Geyser is On but no Hot water coming in any outlet. The most pathetic part is when we enquired this to receptionist he is giving us an most irresponsible reply that all the rooms are like this only. Also they allow smoking inside the room, when we entered the room with a 2 yr baby we could smell cigar. I lost my money, for God's sake don't use this Hotel

Worst than ever. Never use oyo. instead book near by hotel Everest. I have booked hotel through Oyo app 10 days prior with breakfast included. My booking ID was NZME7678. Receptionist asked for 2000 more extra charges. He said they didn't allow booking from any third party apps. If any of the Oyo team is reading this please de list this property. There were many people who were facing the same issue. Infact when I call the Oyo person he insists me to give five star rating. His name was abhinav from oyo team. He ask me to cancel the booking. They don't give any other option as well. Please if you trust me don't go for this. Oyo team now please don't paste that old lines of yours here blah blah blah. Just take some action and de list those properties right away that are not working fine.