UPAR Hotels Thoraipakkam, OMR

Stayed here for a night. The location is not easily accessible from the main road. I drove here by car, so it was convenient for me, but it might be a bit difficult for tourists. The rooms were decent; we booked a double room. The bed was comfortable, but the room was small, and the washroom was average. No water bottles were provided, and there was no kettle either. Reached them twice for the extra towel, and also no toiletries were provided, only body wash and shampoo bottles were installed in the washroom. This place is okay for a short stay. Room- 3* Service- 2* Location - 2*

The room was clean and nothing to complain AC bathroom heater were working Intercom didn't work. Food is a problem unless you are out and working. Zomato adds 100 rs extra for a 200 rs food which is worth 100 rs. That's 3 times the value of purchase

While the cleanliness and spaciousness of the room and washroom were appreciated, a major security flaw overshadowed the stay. The doorknob was broken, rendering the RFID key lock unusable. Most concerning was learning that the owner explicitly told staff not to provide keys to guests, leaving the room unsecured.

This hotel is like a 5 star standards . Believe me you feels so good for booking. Really I'm writing from bottom of my heart , it's a deal and value for money, if you are hygienic then you should go for it that much cleanliness.

Room was not maintained properly(A/C, bed) Leaking taps/faucets. Floor board/tiles was broken. Noisy in the night. Mushrooms/fungus growing inside the room.

Shamefully, the manager refused to let me into the hotel because he didn't want foreigners. It was 11.40am and I found myself without a hotel because I was a foreigner. Truly unacceptable.

We are not happy with their service we took the room at night at 9 pm and they said they have covered car parking there and when we reached there, we couldn't see covered car parking. We parked the car near the roadside. When we entered the room AC remote was not provided and we couldn't use the AC and paid the AC room rent too. Bathroom drainage was not fully ok. The toilet was not so clean. The bed was good. They have to improve a lot. You must clean the bathrooms wardrobes after every checkout. Consider these suggestions if you like to get more business.

You guys have to change you cancellation policy. We informed you guys 2 days before for cancellation isn't that enough to get full refund or atleast half? Go through your policies again. Thank you