Coco Lagoon by Great Mount

I recently stayed at Coco Lagoon resort with a few of my female friends and our kids. We booked the Premium Suite, and the room was super clean, well-maintained, and the room service was great too. The kids had a blast, there were plenty of fun activities to keep them engaged. The staff were all really friendly and respectful, which made the stay even better. After we checked out, they even called to let me know I did left my phone charger behind, and they were kind enough to courier it back to me right away. Such a thoughtful gesture! Overall, it's a perfect spot for a relaxing staycation with friends and family.

We had a great stay. Staff was warm and welcoming. The amenities were good and delicious dining options, beautifully maintained pools, gardens. It is a must visit for anyone seeking relaxing getaway. Pool has been maintained so well. We have lot of gaming option for the kids.

We stayed in coco lagoon in May 2025, we enjoyed the stay. We stayed in plunge pool villa and suite room as well. The rooms are big and clean. The common pool was a highlight, kids enjoyed the pool area. Senthil(pool supervisor) was very caring and attentive to kids.

This resort has been absolutely amazing and relaxing. The rooms are clean and spacious. The chef, Ragunath, was absolutely amazing and assisted me every single day during meal times, to ensure my allergies were taken care of, along with his staff. The events coordinator, Christopher, was also absolutely amazing in assisting us with the various events throughout the resort. The staff is also very very caring towards the visitors. I highly recommend this resort to everyone!

I'm recently stayed here for 3 days. The resort was well maintained and food was quite good. The resort is just a couple of hours from Valparai and Top-Slip. The resort has a handful of fun activities that you can do for an entire day

Had gala time here. Rooms are well maintained. Breakfast spread is good. Restaurant service is need to be improved.Activity Manager Narain is very nice and cooperative. He helped and guide us regarding our local sightseeing...

Hi, Coco Lagoon is the best place to stay at Pollachi. Very neat and clean Ambiance, rooms, food, etc everything is good here. Boating, turf, swimming pool and also separate play area also available for kids everything is awesome.

Some positives first:||1. The food we ordered for dinner was really nice. In particular the gajar halwa was delicious|2. The staff try their best but are visibly over whelmed / stretched on busy days like during the X Mas break when we visited|3. The property has a neat looking swimming pool, a well equipped children play area|4. The activities - bullock cart ride, pottery sessions are super fun for families with kids||Now for the areas of improvement:||1. The room we stayed in had a wash basin outside the bathroom & inside the room, just behind our bed! Imagine someone gargling, spitting in the basin while you're sleeping in the bed just behind it - yucky!||2. The activities - river walk, bullock cart ride, pottery etc. are all bunched up in the morning at the same time & this is exactly the time the staff calls for you to check out! Please spread these activities out during the day for better utilisation of these facilities.||3. The staff did not give us a tour / explain to us the different facilities within the resort. For eg. we were not even aware that there was a play area for kids until we discovered the same - again only in the morning we were due to check out. There was an indoor room where there was a TT table, some other indoor games but the room smelt & looked more like a store room - there was no ventilation & the AC was switched off. The area outside the resort is beautiful - the resort should encourage guests to explore on a morning walk; not done currently. ||4. The breakfast was ATROCIOUS! Never could i imagine inedible idlis as hard as a brick in the heart of Tamil Nadu. The watermelon juice was really more water than fruit. Just completely inexcusable. We asked for masala tea & were told that it was chargeable! Even the Lemon Trees of this world serve masala chai with breakfast. The restaurant staff, other than the staff that served us dinner was in general pretty unhelpful.||5. The area outside seemed really nice - we asked if we could take the cycles out for a ride in the morning & were refused. The cycles anyways were broken & need to be fixed before some kids falls & breaks something.||There is one other serious issue that i must highlight here - i saw servers, housekeeping staff that were very clearly minor by age & by that i mean not older than maybe 13-14! It was horrible to see children around the same age as our kid serving us, cleaning our rooms. The owners need to self introspect & review their business ethics voluntarily...