Hotel Taj

Visited the hotel for the third time and it gets even better, the ambience of the restaurant was simply brilliant. The food was exquisite and unique in taste. My niece had her birthday that day and it was very thoughtful of the staff to present her with a cake special and even sing her a song. Amazing to say the least. A special mention about the lovely hospitality by Venkat and Saina, thanks so much will surely visit again

Heritage Madurai is an elegant, historical hotel that offers an immersive experience in the rich cultural ambiance of Madurai. Located close to the city's key attractions, including the famous Meenakshi Temple, the hotel is an ideal choice for travelers who want to explore the heritage of Tamil Nadu while enjoying luxurious accommodations. The property, designed by renowned architect Geoffrey Bawa, showcases traditional Tamil architecture with open spaces, beautiful courtyards, and lush gardens, giving guests a sense of tranquility and connection to the area's heritage.||||The rooms at Heritage Madurai are spacious, tastefully decorated, and blend modern amenities with traditional aesthetics. Many rooms feature private plunge pools, perfect for relaxing in privacy. The hotel's attention to detail, from antique decor to handcrafted furnishings, transports guests to an era of timeless elegance.||||Dining at Heritage Madurai is a treat, offering authentic South Indian dishes as well as international options, all prepared with fresh ingredients and presented beautifully. The staff is exceptionally attentive, friendly, and knowledgeable, often assisting guests with local sightseeing recommendations. Overall, Heritage Madurai offers a unique and memorable stay that combines luxury with cultural immersion, making it a top choice for visitors looking to experience the essence of Madurai.

On my recent trip to Madurai wanted a budget stay. Opted Hotel Taj with mixed thoughts since for all budget stays near the temple the reviews were confusing. To my delight the place is really clean, close to the temples and the all prime locations. The terrace gives view to the Vishnu temple and is merely 5 mins walk away. Staff is good and responds well to requests. Bedsheets can be cleaner as the one we had was washed but had oul stains. Bathroom was very clear too. Good option to opt if u are looking for a short budget stay option.

I had a great experience thanks to the exceptional service provided by Pandian. I encountered a financial issue regarding the billing error, payment confusion, etc. but Pandian helped to resolve it.

I just booked a room via yathri. Called to confirm the booking, the attendant was very rude didn't didn't even let me talk, he disconnected the phone.

This historic property has been thoughtfully converted into a hotel and is set on many acres of beautiful gardens. The view from the restaurant of the city is wonderful. The staff here was attentive and friendly at all times and the food in the restaurant was very good. We were in three rooms above the office/reception area and sometimes we could hear noise from below. I do recommend ear plugs because the peacocks, while lovely, are very noisy and it persisted into the night.

We were unfortunate that our stay coincided with President Modi's visit to the City and his one night stay at the Taj. ||Security was immense with at least 300 police in and around the hotel itself. On the night before he arrived we weren't allowed out of the hotel in the evening. On the day of his arrival we had to be back in the hotel by 3pm. ||On that day and morning whilst he was there we were escorted from our room to the restaurant and back by police. We shared the restaurant that evening with a few other guests and many heavily armed police officers. Quite an experience.||Our stay has to be judged in that context. We were unable to use some facilities like the pool as it was being "guarded" by at least 20 police officers. The staff were understandably distracted but we felt that the standard of cleaning in our large comfortable room had been neglected particularly the bathroom. ||The outstanding area for us was the restaurant which despite the distractions served up some excellent food of great variety and retained standard and quality. The staff were remarkably attentive and very efficient.||We were here 17 years ago and thoroughly enjoyed the experience. Despite President Modi though sadly the Taj Madurai is showing its age with little sign of much investment since our last visit. The visible signs are there and obvious. Shingles hanging loose above windows, paint peeling off windows, rotten frames etc.||This lovely "old lady" is in need of some TLC. Something I am sure that was not lost on the Taj| Group's Executive Vice President who was present to meet President Modi.

Our family had an amazing time at this hotel. It was a beautiful and serene place. The best part about our stay was the service. Everyone was so hospitable, especially Mr. Thanga Pandian Muthusamy. He went above and beyond to make sure we had everything we needed. He arranged a boxed lunch for our kids because our flight was during lunch time. He also made out daughter feel so special with giving her peacock feathers. We are glad we stayed at this hotel!