Novotel Chennai OMR

I have to start by saying that the breakfast, ambience, staff and service were wonderful. My children aged 13 and 10 were thoroughly happy with the games they had access to in the lobby and on the building premises. The ladies at the restaurant below were welcoming, warm and accommodating. The a la carte could have been better. I had booked 2 rooms for my stay and both rooms could not have been more different - the one my father stayed in was clean and neat, while the one we stayed in, left a lot of room for improvement. The doors and walls in the washroom were dirty. How do you hang your towel or clothes when the walls are not clean? The door jamb had some sticky substance around it that I managed to land my hands on. The couch on the room also looked like it could have used a good clean. There was a paper stub from the previous occupant regarding laundry in the cupboard. I feel like I paid way too much for what I received and I feel like I could have been staying elsewhere for less than 14,000 inr. The reason we paid so much was to be able to come back to a clean room after a very long travel. The rooms are also on the smaller side which would have been okay had it been clean. I would have loved to talk to Mr. Kurup about this. We are a middle class family, but when we vacation we put all our savings into getting good rooms so that we have a vacation vibe throughout and a clean place to come back to. I feel like we've lost something on this one.

Excellent Stay - Highly Recommended! I had a wonderful experience at this hotel. The staff were incredibly welcoming, friendly, and always ready to help with anything I needed. The room was clean, comfortable, and well-maintained, with all the amenities I could ask for. I especially appreciated the delicious breakfast buffet and the convenient location close to major attractions. Overall, it was a pleasant and relaxing stay - I would definitely return and recommend it to others! Thank you all the staff

We celebrated my wife's birthday with a buffet lunch at Novotel, and it was an unforgettable experience! Being our first time here, we were blown away by the exceptional food and service. The buffet spread was impressive, with a wide variety of dishes to suit every palate. But what truly made our experience stand out was the outstanding service. A special mention to Ashwani, whose warm and attentive hospitality made us feel special. The staff went above and beyond to make my wife's birthday celebration memorable. We're so grateful for the wonderful experience! I highly recommend Novotel for any special occasion or just a lovely meal out. We can't wait to come back!

I stayed at the hotel for a short visit and was pleasantly surprised. The room was clean, well-maintained, and comfortable for a brief stay. The swimming pool was a great bonus clean and perfect for relaxing after a day out. Staff were friendly and check-in was quick. Overall, a great spot for a short stay

I had a great experience at this five-star hotel. The location was perfect, and the service was excellent. The food was lovely with a great variety. The rooms could have been better, but the highlight was the swimming pool. A special mention to the lifeguard, Babeesh - he was kind, helpful, and very experienced. He made everyone feel safe and comfortable by the pool. Overall, a very enjoyable stay.

Rooms were very comfortable, staffs were polite... Bathroom was fresh and neat... Bed was very comfortable and cosy... Overall and very satisfactory experience... Checkin and check-out process was smooth. Special shout out to Khushi & arpita for making checkout process smooth and made sure to ask if I enjoyed my stay and if I had any feedbacks to share.

Had an amazing experience with room service, thanks to Joyal! He was prompt, friendly, and went above and beyond to ensure everything was perfect. The food was great, and his excellent service made my stay even more enjoyable. Highly recommend!. "Vanka Lalitha made my check-in and check-out experience smooth and pleasant. She was professional, friendly, and efficient. Excellent service - highly appreciated!"

It was an amazing experience the staff was so nice and gave us everything made our dining experience so comfortable. I would especially like to appreciate Shoumik he was very attentive and fulfilled every request we had maintaining a positive smile and professionalism. Would love to come here again.