FabHotel Nestlay Rooms Airport - Hotel in Alandur, Chennai

Avoid this place! This place has numerous issues. Firstly, the beds, towels and linens haven't been changed for more than 5-6 years I guess. They all are dirty, worn out and have a stain even when they are newly changed. The AC setup is probably more than 10 years old and never worked properly. The floors don't even get mopped for new guests and have stains on them. The rooms have cockroaches running around everywhere. No proper lighting, TV didn't work and no towels were provided in the bathroom. The staff is decent and they did what we requested however the management is letting customers down by running this place like a highway motel. The infrastructure is outdated and would request the management to take a good look at themselves before they let customers stay in this god forsaken hotel. Extremely poor experience being here and checked out a day before to go to a different hotel though I'm losing money. If not for the location close to the airport this place would be deemed uninhabitable by public.

Positives: Exceptionally excellent service. Special mention for Mr. Subhash, manager, Prithviraj, receptionist and Sanjay. Room and bathroom were neat and clean and comfortable. Service was prompt and response instantaneous. Each and every staff member was polite and helpful with a smile!! Breakfast wad good. . Negatives: Approach to the hotel (front entrance) was clumsy and cumbersome. No lift. Bed linen could have been cleaner. Overall: A pleasant stay.

There is very poor communication by ur sales department to the hotel. When I had a problem during check in , Mr sandeep with whom I had the first discussion and booking didn't respond despite my calls and what's up. Hotel staffs were unaware of details of booking eg ..charges etc! Hotel room 303 was stuffy , and it was clearly evident that even bedsheets and pillow cover were not changed. washroom basin had leakage. food was ok. staffs were ok and tried to help. fabhotel need to improve a lot. overall bad experience.

Horrible rooms no ventilation As it is fab hotels we did booking but the rooms are very bad, pungent smell, water logging and leakage in washroom. I don't recommend. Please maintain rooms properly.

We stayed in Fab Alandur Hotel. Staff is very helpful. Breakfast neat and fresh with few choices. Hotel visuals on website do not resemble actual propery.

The location is really scary to enter the place. Inside is good but outside it's not the best to stay. Not worth the money.

Room smelt weird. As staying 1 night for ease of access to the airport was put right near the street and tones of noise. Uncomfy bed. Bad night sleep. I tried to order food via room service. After an hour wait nothing. Phoned reception asking for an update. Was hung up on. I went upstairs to talk in person and found out that they had hung up on me to check in another customer. When I inquired about my food, they stated it wouldn't be too much longer but them admitted to having never placed the order when I initially phoned. Reception offered to cancel the order which I accepted. After such poor service and treatment, I decided not to trust the hotel with my food and went out to eat instead. They then tried to charge for the food they never ordered & I never received. Such poor service, bad sleep & rooms. Stay somewhere else.

Rooms are ok but the hotel have certain rule for check in ,i booked the hotel for 20-21 i have arrived to hotel directly from airport around 7:30Am but receptionist told me to wait until 12:pm to take the room you booked ,after 10min he told me one room available and gave to pay extra 800Rs and also the room is not value for the amount i paid this bad experience for me that i have faced in this hotel in Chennai.