SRM Hotel Maraimalai Nagar, Chennai

I recently stayed at this hotel and had a wonderful experience. The rooms were clean, spacious, and well-furnished with all the necessary amenities. The staff was friendly, professional, and always ready to help with a smile. The location was perfect--close to major attractions and easy to access. I would definitely recommend this hotel to anyone looking for a comfortable and pleasant stay.

This is a reasonably good hotel quite close to the SRM Institute of Science and Technology and the SRM Medical College. The staff are efficient and the rooms are spacious (Room 2204 for me). The room I was assigned to was clean and had a comfortable bed, a desk for work, sofas, a flatscreen TV, and a minifridge. The room had a big window but the outside view was hardly special. The wifi is robust and there are enough charging points for the accessories. The toiletries were average and the room maintenance requires further monitoring. I had a two-night stay - the body-wash liquid in the container at the shower had run out and I had hoped on the first night it was a minor oversight, but it was not replaced even the next day. The spacious lobby has a good selection of newspapers. The breakfast layout was good and had South Indian, North Indian and an egg-and-dosa counter. The restaurant serves only buffet dinners at night. The one thing which did bother me a bit was that it was not possible to switch off all the lights at bedtime. After trying out the usual alternatives I had no option but to call the reception who promptly sent a person. He took some time to find the solution - the switches could be approached only after one of the side tables was moved away and the two twin beds pushed to one side - never have I seen a hotel with the electrical switches truly hidden!

Visited this property for nearly 8-10 times in a span of two years. |Noticeable changes over time, starting with Pros.|1) The Reception Area is fully air-conditioned, earlier the cooling was not at all good|2) A new all-veg restaurant is seen|The Cons took me by surprise, as it started from booking itself|1) I had booked 7 days in advance, for 1 night, Standard room for Single Occupancy on Hotel website. But within a day, my plan changed, so wanted an upgrade to Premium King Size Bed with double occupancy, so emailed to hotel, but no response. So called the hotel. Hotel reception staff confidently said, no Premium king sized room available. I told that on website it was showing '2 rooms available', but the lady staff said its not. However, I booked online on Hotel website and cancelled my Standard Room. On visiting Hotel, I was given Premium King Size bed room (Room No.3203).|2) The Housekeeping phone was not working.|3) The Refill of Body Wash was not done and it was empty. On informing the Reception staff, it was unattended for near 3 hours, till again I reminded.|4) After finishing, IN-Room Dining, I called up for 'Clearance'. I was told to keep the utensils outside the room in the alley. This forced me to drop Rating to AVERAGE.|Rest everything has been to the mark.|But overall stay is Comfortable and is still one the the best properties around at the price tag.

Yusuf exhibits exceptional customer service, not only an employee is my family. SRM service is also exceptional , I have been here since 3 months from Jamaica for business and they are really family ortiented. Big thank you SRM for this fantastic service

Padmam vegetarian restaurant is there over here. Alcarte is served during breakfast and dinner, whereas only meals, variety of rice served during lunch time. Good ambience and services.

Reviews for the SRM Hotel Maraimalai Nagar in Chennai, India, are generally positive, with some guests praising the location, service, and food: Location: Some guests say the hotel's location is excellent, especially for those visiting SRM University Service: Guests say the staff is courteous and friendly Food: Some guests say the food is good, and the poolside restaurant is excellent Rooms: Some guests say the rooms are spacious, but others mention that the toiletries and tea set were average Facilities: Some guests say the hotel has a bar, swimming pool, and free Wi-Fi Here are some more insights from reviews: Some guests say the hotel is clean Some guests say the hotel is affordable Some guests say the hotel has a design defect in the bathroom that makes the shower water flow towards the wash basin Some guests say the hotel has small black insects or flies in the room Some guests say the hotel has lots of mosquitoes inside the room

Excellent service and good food. Rooms are well equipped, spacious and very clean. A very pleasant experience.

A delightful place to stay, if you are visiting the SRM INSTITUTE. The best part about this hotel is its location. It is literally right next door to the SRM INSTITUTE. We stayed here for around 6 nights. The room was spacious, clean, large and had all the amenities including sofa, writing desks, refrigerator and a well stocked tea / coffee machine. the bathroom was large. The Housekeeping staff was very nice though at times you had to remind more than once to come and clean. The restaurant food was great, especially the buffet breakfast spread. The reception area was very spacious and the staff overall very courteous and willing to help. Fully recommended if you are visiting SRM INSTITUTE or nearby placed. Not to mention there are a lot of restaurants nearby also and airport is about 40 minutes drive from the hotel.