SKK The Fern, Jaisalmer

Location||It's 2.5kms away from Jesalmer city where all other big name hotels are situated. Well transport is easily available from city to hotel and from hotel to city but little bit expensive. ||||Exterior||The well maintained Palace looks like a hotel from the exterior and from some parts of the interior also (Reception area, Dining hall, Terrace) Two main hotel buildings along with green lush areas and giant swimming pool and main hotel building having beautiful jharokha style gallary and good getgo gather area in center surrounded by hotel rooms. ||||Reception||Once we reach our warm welcome in Rajasthani style with "Padharo sa", Smooth and easy check in, the whole area of the reception lobby looks beautiful with paintings, wall arts and ceiling hangings. ||||Rooms||Our room is very beautifully decorated, neat and clean, with garden facing jharokha, Specious room and more extra 2 persons also can accommodate, all modern amenities (TV, Fridge, Heater, AC, Room services, cattle, are there in the room||||Bathroom||It was good sufficient area and equipped with all modern amenities. All toiletries are available in the bathroom. ||||Room service||It was very quick and prompt, during our stay the main room door lock was not properly looked so we complain the same and within 30minutes problem solved with making new door locks. ||||Restaurants||A beautiful decorated dining hall with beautiful hand wall arts paintings and hangings. Food was very well cooked, delicious and as per our requirements. Sheff is very supportive that whatever we ask for he made it available for us. ||||Staff ||All staff of house keeping, restaurants and reception areas were very kind, polite and humble. ||||Overall it was a very fantastic and memorable stay with the SSK fern, The desert resort.

The place is so beautiful and well maintained. |It gives you feel like staying in Haveli. This was really amazing stay.|I would highly recommend this place.|The staff was quite friendly and made me feel more comfortable. |They assist you in each possible way.|Ms. Arpita was the front desk manager and she helped me for conveyance and guide for the city tour and other things. This place is worth staying.

A beautiful hotel full of character . Fabulous for photographers and a wonderful roof top terrace to capture the sunset .|However the room was not terribly clean .|The restaurant is a little canteen like and uninspiring but the food quality and choice was excellent. They have a very good chef here .|There were many waiters in the restaurant all busy on their phones . No one seemed to want to serve us or clear our table. Starters and main course arrived at the same time.|Probably would not return here .

The hotel looks great from outside, rooms are large but our bathroom needed a good clean and to be honest needed refurbishment. The pool area had only 3 sunbeds and all 3 were broken. The tables and chairs around were heavy metal with no seat pads. |We struggled to get a waiter to serve drinks around the pool. Everything was a bit hit and miss.

Very good stay , thanks to Hotel staff||Mr. Vijay , Amrita , khalil |Food is very nice .||Nice swimming pool, sunset view is very nice |.....||Cleanliness: "Clean room, stunning views, and top-notch amenities".|Comfort: "The bed was large and very comfortable".|Amenities: "Rooms were spacious and clean, with amazing views".|Spaciousness: "The Large Room makes movement within the room very comfortable".

We stayed at this hotel and would like to share a few observations that may be helpful for others considering a booking: * Winter Green Rooms: These rooms are located in the basement, so there is no view. Windows cannot be opened as they face the pool, allowing others to easily peek into your room. * Transparency Issues: The hotel does not mention on its website or travel platforms that Winter Green Rooms are in the basement.The staff was uncooperative when we requested to change rooms, even when we were willing to pay extra for an upgrade. * Property and Room Size: While the property itself is large, the room sizes are only decent. * Location: The hotel is located outside the city, so having your own vehicle is essential to access nearby

Enjoyable stay. Very supportive hotel staff. Food is awesome. Rooms are with modern amenities with heritage touch. |Impressed with courtesy by Miss Amrita. Guided very well. |Looking forward to visit again. |

Very mismanaged property, no directional signages, lack of staff. I off season, starting here is like a jail. You can't come out of the property if you are a first time visitor, neither you could trace restaurant. It's not an adventure. Guest's valuable time is exhausted is just searching the exit way and restaurants. Front office also doesn't informs you about the location while Checking in. Highly mismanaged.