Hotel Nawal Sagar Palace

Great hotel for views and I recon would be even better during the summer.||You get the view of the Nawal Sagar lake and the city palace.||Unfortunately bathroom faucet at sink was slightly loose so had to be careful. But overall comfortable stay and had a balcony directly facing the fort. ||We only had breakfast here and I could have asked for more Indian style breakfast but had a lot of the buffet. Pasta is lovely. ||Masala chai also lovely - not sweet which is what I like.||Customer service - Ravi is very accommodating.

We had an amazing stay at the hotel. Food, service and hospitality were top notch. And its the best location in djibouti with parking as a cherry on top. Everything was perfect thank to the host mr. Bhawani singh shekhawat

A great place to hangout with your friends and family. The lake view along with the fort night scenes gives a pleasant and relaxing view. The rooms and the resort services are top notch including the quality of their food is also great. Personally recommend this for the future trips too.

Fantastic hotel, great service and reasonable price. Madho was a great manager and help us as well as possible. Other staff also very friendly and my friend in restaurant is a legend! Would highly recommend to all visitors in Bundi, as it was by far our best hotel experience in a 3500 km trip through India, total of 15 hotels! Couldn't be more positive about this hotel.

This is a fabulous place to stay. It is not a luxury hotel but the position is stunning. There is a beautiful garden overlooking the lake and if you turn around you have a great view of the amazing fort. The food is delicious and the staff is the best. Thank you to Madhu and Rishi who manage the hotel. Marleen and Anne.

A Disappointing Experience at Nawal Sagar Palace||I recently stayed at Nawal Sagar Palace in Bundi and was thoroughly disappointed by the unprofessional and rude behavior of the manager, which overshadowed the charm of the property. Here are the key issues we faced during our stay:| 1. Rude and Arrogant Manager| * When we inquired about the check-out time, we were informed it was 10 AM, which is earlier than many other places. When we mentioned that late check-outs are common in cities like Jaipur, the manager arrogantly responded by saying, "In Jaisalmer, guests are kicked out as early as 6 AM." Such remarks were uncalled for and unprofessional.| 2. Unfulfilled Promises for Bonfire Arrangements| * Before our arrival, we were assured that all arrangements for a bonfire would be made. However, upon reaching the property, no preparations had been done. When we approached the manager, we were told to arrange the seats and wood ourselves. To make matters worse, we were instructed to clean up after the bonfire before returning to our room. This was highly disappointing and completely against the concept of hospitality.| 3. Overcharging and Poor Service| * No mineral water bottles were placed in the room, which is a basic expectation. Instead, the bottles were charged separately. When we pointed out that some bottles remained unused, the manager flatly refused to take them back, stating they had already been billed. Instead of resolving the issue amicably, he handed us a challan for the payment, further adding to the inconvenience.||The unprofessional attitude of the staff, particularly the manager, along with the poor service and unmet promises, made our stay unpleasant. While the property itself might have some charm, the management's behavior and lack of customer service ruined the experience.||I wouldn't recommend this property to anyone looking for a hassle-free and enjoyable stay in Bundi.

My stay at this hotel was an utter disappointment, largely due to the terrible service and unprofessional behavior of the staff. Upon check-in, the receptionist was not only arrogant but also dismissive of my questions. We were promised a bonfire night as part of the experience, but when we asked about it, the hotel had no plans to host one. The manager's attitude was even worse--he was rude, unhelpful, and showed no interest in addressing the problem or even apologizing for the inconvenience. I felt like my concerns were completely ignored. Given the poor customer service and lack of follow-through on promises, I would never recommend this hotel to anyone

My stay at this hotel was a complete disappointment. The receptionist greeted us with an incredibly rude and arrogant attitude, which made us feel unwelcome from the start. Not only was the service poor, but we were also misled about certain activities during our stay. We were promised a bonfire night, which we were looking forward to, but it was never arranged. When I asked about it, the staff simply shrugged it off and offered no solution. To make matters worse, the behavior of the manager was shocking. Instead of addressing the issue professionally, the manager was dismissive and unapologetic. This experience was frustrating and left me feeling completely disrespected. I will not be staying here again