Hotel O Royal Guest House

Poor communication with customer, No bottled water for drinking they are giving tap water filled in used water bottles, poor hygiene in room, water heater was not in working condition, tv was just for showcase not working. They are just making money nothing else.

Can't able to find the hotel and they are keep asking to make the payment first before I visited the hotel, I ask them to let me see the room first but they keep on insisting to make the payment first

Worst hotel I have ever stayed in. Very unhygienic and dark rooms. Very small rooms and AC was in the window and in very poor condition. And During check-out, when I asked for bills ...they asked me to pay extra for GST bills apart from the total amount of booking. And since I booked it by Oyo, I'm asking Oyo to share the bills, which I paid at the hotel but they are asking for my GST number. They are saying they can't give a bill of payment without my GST number. What rubbish excuse.

Well organised.... clean peaceful and Good to stay rooms....just 2 min away from Ludhiana bus stand....well there are a lot of Oyo hotels but sometimes I hate their behaviour and being costly.....this one was good for me....you may order food from their kitchen but I don't like much food in this locality but easy to get it from various famous restaurants on Zomato.....if you are vegetarian then must try chole bhature, pav bhaji but if are non vegetarian then you should try biryani here.

They are fraud, the boy in the turban think he is the most clever person in the world. First, he denied my check-in for two days at 1300 rupees and said to pay me 400 rupees more then I can provide you a clean room but I called the company then he changed his word, and say to the company we are providing a room but they are not liking the room, but which room he was providing me that was not for guests, that room was used by cleaning staff of their hotel and room was so dirty. I don't know who those people but they were not guest but already sleeping in that room. So I decided not to stay in their hotel. I'm sharing the pictures of room which was they providing me.

I reached at the hotel at 11 AM in the morning . They were not giving me rooms saying there is no room just because I had made online payment. Told me to come at 12:00pm. Finally when I reached 12pm my room was alloted to someone else and i was shifted to new hotel besides this hotel. When I asked why am I shifted to another hotel they don't have any reasonable answer. Shifted in 3rd class hotel on the 3rd floor without lift in the hotel In the room in which even hotel staff will not stay. No ventilation in room (No window), No water provided, No wifi, No lift, Charged for ac room but ac does not turn on, TV does not work(when called on helpdesk they doesn't answer and cut the call) . It is not possible to step down and step up 3 floors again and again. Very small room in which person can only walk straight and bathroom gate will not get closed due to lack of space. it's extremely bad. bedsheet, towel, pillows, blanket were smelling rooms, The staff was rude and unhelpful. I would not recommend this place to anyone. If you are prepared to be shifted to another hotel with out having your consent. Please go and stay. Horrible experience.

3rd Class service Provide by Oyo I have booked Room twice from Oyo customer care number 1st Hotel sun view' and 2nd Hotel Royal both and I have make advance payment for both but both are unable to pic phone hotel sun view' colsed not pic phone and same hotel Royal I have lossed my money to give my booking to Oyo Please don't believe on Oyo. .. Don't lose your hard earned money... I am in unknown City... I have booked 2 time From Oyo And take return headache tansion free...

Place is Good but behaviour of manager and other assistant was rude they demanded extra money after booking on ground rate it I have to pay extra amount after booking amount. They did not realize that the customer come here for my hotel or gest house form local or other cities in too hot days. The bed sheet was to dirty patches on sheet How the oyo deal with him After that during chek out they demand ur phone for booking id and and they did not need ur booking id they rate himself at your phone by cheating They are looting so never pay online payment only payment to made at the hottel after checking facilities and rate confirmation.