Capital O Hotel Umed Grand

Visited here twice, excellent stay, will recommend this place, good food , nice service, the best part is the location. It is located near to ISBT. Huge parking & very peaceful environment. Thanks for hospitality. They have inhouse preperation of food.

The rooms were not made on daily basis. Most of the amenities were missing. On query they always had an excuse.

There was only 1 charging point in the entire room and that too didn't work, when i complained, the most i got from them was 2 extension cords and i had to extend it from the bathroom. The food was really overpriced. The only good point was included breakfast. Quality of food was good though but overpriced.

The Umed Grand is a budget hotel that provides value for money. The rooms are spacious, well appointed and clean. The breakfast is included in the room rate and consists of a juice, aloo paranthas/toast and butter and tea/coffee. What more does one want? Eggs can be ordered separately. Food in general is good, though not great. There are plenty of other joints in the city for those wanting a gourmet fare.||It is tucked in a quiet corner within the city but within reach to most important places.||The staff though responsive, could do better with a smile on their face and attending to requests on time.

It's a very nice hotel. It is opposite PIMS Hospital (Garaha Road). The ambiance is great. The staff is good. Everything is built perfectly. Rooms are very good and cozy. Rooms and other areas of hotel are properly cleaned. There is a lot of parking space. There is no noise pollution.

Hotel itself is quite value for money as far as quality of rooms, cleanliness and furniture is concerned. I was amazed to see facilities like refrigerator, free wi-fi, super clean toilet etc. In budget hotels, poor furniture, no proper lighting, smelly bedding etc is a norm but 'Umed' scores full marks and is at par with any good 3 star hotel. I booked a room from oyo and got a great deal. With a heavy heart, I am deducting 2 stars because their food and staff attitude is below average/non friendly. They need to resolve these issues asap if they want returning customers.

Location of hotel is easily accessible from highway. Hotel is neat and clean. Recommended to take the corner rooms with windows. The center rooms are tiny and felt little suffocated. Breakfast is also good 5 star to breakfast.

they are fraud. they charge me 2000rs for the room then call me after 2-3 hours that your checkout time is over. so plz don't go their directly, first book the hotel from OYO or MakeMyTrip otherwise you will definitely get con by them. worst experience ever. this is the reason that the foreigners are afraid of coming to india on there own they always prefer some guid.