Hotel Indus by CSJS group

We had a very nice stay. It is a family hotel. Room was very good, neat and clean. Proximity to the golden temple is perfect as it is bang opposite gate number 2. Shopping market, jallianwala baug n partition museum are just a 7 minute walk away. Breakfast n room service was good. Will definitely recommend to who ever wishes to visit the temple multiple times. We could view the golden temple from our room n from the roof top restaurant too. Would give it a 10 on 10 !!!

I checked into my room at approximately 10:00-10:30 PM and was extremely disappointed with its condition. The room had a strong unpleasant odor, and the bathroom was in poor shape. The shower sprayed water in multiple directions, and the glass door for the bathing section was missing. Additionally, no bathing soaps or shampoos were provided. The toilet seat was in an unacceptable state, and the bedsheets were not clean. Overall, the room did not meet basic hygiene and comfort standards. Really disappointing!!!

"Terrible Experience - Unhygienic and Poorly Maintained" STRONGLY NOT RECOMMENDED HOTEL AT ANY COST..DO VISIT OTHER PROPERTIES NESR GOLDEN TEMPLE TO AVOID SPOILING YOUR TRIP Our stay was absolutely terrible. The room and bathroom were unhygienic despite repeatedly asking the staff to clean. Bathrooms: Black mold in corners. Unclean toilets with gross yellow stains. No cleaning for 3 days. No hot water available. Rooms: The carpet was filthy with debris all over it. We had to ask for its removal. Windows were dirty, no dusting done, and the bedding was subpar. While the location is convenient, especially being close to the Golden Temple, the hygiene standards here are appalling. The place is moldy and dirty, and the staff seem clueless about basic housekeeping or maintenance. Staying here might put your health at risk. Avoid this place at all costs! And the owner is extremely rude and money minded. He will charge unnecessary with unreasonable costs..HE WILL TAKE ADVANCE AND IN CASE YOUR PLAN CHANGES EVEN IN EMERGENCY HE WON'T REFUND A SINGLE PENNY DON'T BOOK THE HOTEL AT ANY COSTS. THERE ARE HUNDREDS OF HOTEL NEARBY GOLDEN TEMPLE, AVOID CSJS AND INDUS HOTEL BOTH ARE OF SAME OWNER SPECIFICALLY NOT RECOMMENDED AT ALL

First of all this property should not be considered as 3 star, lot of issues we faced recently when we visited this hotel in Amritsar. Our only reason to stay in this property was it was nearer to Golden temple, and as per make my trip the hotel had good reviews. However when we actually visited the hotel we got the reality check. First of all the hotel is just beside public toilets, secondly the premium rooms which we had opted when we entered the rooms found bed bugs, when we complained about it to the hotel management they said not sure how it had come so they had given another room to us (upgraded) and in another room it was same in bedsheets the bed bugs were there, cushions, comforters everything was so dirty. This is the genuine remarks for this hotel. Nobody should visit or stay in this hotel. I had to pay extra money and had stayed in Hotel Ramada. Make my trip is also responsible as they keep such hotels in their lineups, giving wrong information to the customers and when we complain they say us that its zero cancellation policy so they wont give us money, we booked for 2 days but we didn't even stayed in that hotel for more than 2 hrs. Worst experience in the hotel and also poor customer support/service by Make My Trip.

Had a great stay at Hotel Indus! Sanjay Thakur and his staff were incredibly welcoming and professional. The service was top-notch, rooms were clean, and the overall experience was smooth and comfortable.

"Horrible Hotel" We booked after reading the reviews on Agoda. For my shock, the hotel room is in a bad shape. The room Floor full of shoe prints, mattress are smelly and dirty, bathroom is dirty and stinky. Knowing that we are uncomfortable the staff, came and spray some so called fragrance . We requested to change of room, they said no heater is working in other rooms. We didn't even put up there, within an hr we checked out around 12 midnight we took our belongings and went to another hotel. Horrible..

Small room however ok as we have to enjoy holidays roaming. Room has all branded item e.g Sony, Kohler, Jaguar etc. when we required get room service within minutes. Need regular repair in washroom. fan control was not given.

Good service, next to the Harmandir sahib.Room was clean and bed linen was clean and soft. We enjoyed our short stay here. Staff were extremely helpful. |If we visit Amritsar again we will certainly consider this hotel again. Limited option on breakfast