It's one the oldest and famous resort in Puri and they had a very good track record. But service wise they are not improving. Complementary water bottle provided at room was not drinkable with smell of chlorine and bad hard water taste coming out of it. Complained multiple times still the issue was not looked into.
Welcome to Paradise
Upscale beach resort featuring an outdoor pool, a spa & 2 restaurants, plus a kids' play area.
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Guest Reviews
I understand during the wedding season this things takes place arranging parties and wedding and reception but for that you have a banquet hall use it accordingly or make use of the lawn in such a way that guests who are here as tourist or their personal business not related to weddings don't have to face this, the lawn is entirely covered you can barely walk if you have to go to the beach you have to go through while the construction is taking place in the lawn or the party is going imagine wearing your shorts and going to the beach through the lawn while a party takes place. So in order to avoid all this you prefer going outside the property towards the beach you can't sit at the lawn or go for walk in other words you can't use it, I haven't taken the picture of the pool it was also booked for pool party , so I feel the hotel should also think and care for the non-wedding guests as well.Definitely not recommending it as pretty upset with the facility and would recommend others if you are planning to book a room here check whether they are organising a wedding or not, if they are then I'm sorry the stay won't be justifiable, for the money you are paying them to enjoy you leisure vacation or your other business prospects.I was a regular visitor here but next time I'm planning to visit someplace else .
Rooms were average, stay was fine. Room was not ready till 11 am and their checking time is 10am. The lawn and pool draws attention and is well maintained. I paid 6k for a very average sized room and price was not at all justified.
You are asked to pay in advance for the room but the services in room are very poor. In a family room of 4 people, 2 cups are provided to have tea. No brushes, 1 soap is provided. Additionally the bathroom doors are useless, they don't close properly. We were in room no 403 and we need to cross a hall. There was something in the hall and because of that event, they had put chairs 2 days before the event. It was very difficult to move around and cross. The hotel is not user friendly for older people. To get to a lift, we need to go up and down a set of stairs and then reach the lift. Overall very poor experience and food for breakfast and dinner is very expensive.
Above average... Excellent Service... Hotel room tariffs are little higher than average. But the service is at utmost priority and very friendly. You will not be bored even you are alone... You will not be irritated even you are with your child... They will make the stay very comfortable.... Staffs are always ready to help and serve you. Food charges of the hotel restaurant are higher. So will recommend to have the food at nearby restaurants. It's almost more than double there.
Rooms on the first floor are so-so. Food is very good. The pool and surroundings are great. Sea facing hotel. Had minor issues with rooms and doors were not locking properly. Fittings are old.
Lovely resort, highly recommend. Our stay was awesome, the staff service,the room maintenance, food everything is up to the mark. The beach behind the hotel gave a different vibe. The food was delicious, the staff behaviour was very polite, service provided was very nice. I would recommend this resort.
Worst experience due to continuous marriage functions in the resort. We were not able to use anything in the resort and it felt like after paying such huge amount it is total waste. Before booking the room please do check if there are any functions. Most of the facilities are inaccessible due to functions going on everywhere. Staffs were too busy in those functions, we felt like roaming here and there for any requirements. Overall it was not worth the money.
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