Hotel Mount Heaven

Don't judge a book by its cover. But once I arrived at the hotel, I began to judge from the appearance. I started my steps for the stay because someone had booked a room for me while I was on holiday. Unfortunately, this hotel was the most disappointing place I have ever stayed. In short, it was a horrible experience for me and could be for anyone who books a stay here, (Or you can also reserve it for someone if you're looking to take revenge on someone). The facility is incredibly unsanitary, with no maintenance and unprofessional personnel. Endless issues: 1. The pillow covers and the bedsheet were torn and extremely dirty. 2. There is no washroom lock. 3. No cabinet, table, or proper hooks for hanging or drying wet clothes; the existing locks were broken. 4. Power points are not even working. 5. Looking at rooms and hallways would make you think that cleanliness and hygiene never existed in the first place. 6. Adding to this, Sometimes the water stops flowing, and there is no electricity in the rooms. Even with an inverter, they didn't think of providing at least a light bulb connection in each room. Meanwhile, They dare to ask for full payment in advance, which is unfair given the poor conditions. It was regrettable that I had to spend a night at this hotel. Nevertheless, the facilities, services, and overall experience are unreliable with the image this hotel tries to present. There are two Hotel Mount Heaven locations. One is in Mali Sahi, which is a 4-star hotel. The other is in Bhandisahi, in front of the block office in Koraput which has a 1-star rating. Be careful not to be misled by their offers. This hotel does not deserve any stars. If ratings could go below zero, that would be fitting. My stay here was regrettable and unpleasant, and I strongly recommend that others avoid this place.

Our experience at this hotel was the worst we have ever had. The place is extremely unhygienic, with very poor maintenance and unprofessional staff. Key issues: The washroom lock was missing. No cabinet, table, or proper hooks for hanging clothes; the existing ones were broken. Pillow covers were torn, and the bedsheet was soaked in oil. The water heater was not working; we had to request hot water separately for each use, one by one. None of the power points worked for charging phones. The only functioning socket was the TV socket, which was highly inconvenient. Cleanliness and hygiene were utterly neglected. Adding to this, they demand full payment in advance, which is unreasonable considering the appalling conditions. It was an unfortunate situation for us as we couldn't book a better hotel in advance and had to stay here for a night. However, the amenities, services, and overall experience are completely misaligned with the image this hotel tries to portray. This hotel doesn't deserve any stars. If ratings could go into the negative, it would be the most appropriate in every sense. Staying here was a regrettable and unpleasant experience, and I strongly advise others to avoid this place at all costs. Even a railway station waiting room would be a far better choice!!!

Good place to stay with family and friends and service is also satisfactory. Market is on walking distance.

Very hygienic & well maintained rooms ! Family friendly & satisfying service Friendly staff I highly recommend to visit once this hotel

It's new with basic amenities but needs improvement, geyser should be installed & cleaning should be done after each check out, parking is not available,room service is also not the best.water was leaking from bathroom to room.

Waste of money. Rooms are very unhygienic. Workers are utterly unprofessional. They don't have maintenance at all. Had the worst experience. Never ever recommending this to anyone

Worst quality rooms ever accommodated in my lifetime . Worst service by cleaner. Bad odour from toilets coming to rooms. Too much expensive for that worst quality facilities... I don't have more words to explain such bad experiences.

Rooms are the worst. Old hotel. For AC rooms also they don't have flash for the toilet and have Indian style very small birthroom. The location is only good.