Collection O Mancheswar Industrial Estate

I stayed at an OYO-owned hotel and was disappointed to find no food facility available. The service was below standard, and customer care was unresponsive despite multiple attempts to contact them. Such experiences are unacceptable and need immediate attention. OYO must address these issues to retain customer trust.

The worst problem I've ever face in any hotel no wifi services and it's written while booking from oyo that it is available and it's also written in the google maps, just dial etc.. but they can't provide a literal wifi connection the staff says "humara bhi phone connect nhi ho rha" and "wifi ka thida problem h" so why did you write it everywhere that wifi is available and all? is this how oyo resolves a basic amenity problem? Is this what someone can expect from a 3 star hotel? And what's more frustrating is proper wifi connection is on the very top priority for me as I have come here to give my examinations and I have to download a lot of lectures. It's just a little connection problem which if they want they can fix it in no time but don't know why they want me to suffer with this... Second one is room service - they take 20-30 minutes for bringing tea and you have to call room service for atleast 3 or 4 times and even after that you can't guarantee that they will do the thing. Third - They take a whole day and a 5-6 times of telling them to take the garbage. Fourth - The room doesn't look like what's shown while booking Other things like ac and geyser are working properly and they give bath towels and change the bedsheet so for this you can say it's alright.

Worst hotel I have ever seen. The rooms are not maintained full of dust & insects. No room service available.After check in within 10 min check out the hotel due to dirtyness no refund is given. Highly not recommended.

Awful service, dirty linen and towels, bathrooms aren't cleaned even after repeated requests. A bad experience overall.

Visited 2nd time that was great for us but the 2nd time room was too small there was no windows that's why otherwise everything was great and sometimes lift doesn't work so you've to staircase

The service is the worst. No essential things are in the room like chairs, hand wash, hanger, soap , etc. If you ask for such things you have wait for an hour or more. The elevator stops working often. The TV seems to a show piece there as it is not working. The quality of the food provided by the restaurant "Spicy Street Kitchen " is average according to the price. This hotel "Collection O" must prioritise the customer service and customer satisfaction as these two factors are very important in the service sector.

Very bad experience. Dirty rooms, dirty linen, AC not working, 0 customer service.

Improve your room service...4 wheeler parking is best in town