Hotel Royal Palace

Pathetic experience with TV not working, no generator back up... had to spent sleepless night due to hot weather and no power

Discuss each and everything before check in..They don't have any early check in or late check out facilities. They will never inform you anything before check in. You will get the shock when they make the bill. Food quality is ok, Food price is ok, menu availability is very good. Service is worst.

Located Near the railway station road... spacious and suitable for organizing any functions and parties

Royal Palace||||When we organise an event, there are Good experience and Bad experience.||The event was my Son's Thread Ceremoney.||For Royal Palace review, you can skip the below "good experience list" and go to the "Bad exprience list directly".||||Here is the list of good experience:||1. The Tent Guy: His name is Teka, what an awesome Guy. Took care of A-to-Z regarding the ambiance of the event to all requirements from Buffet, Cooking Staff utensils and desining the place for stalls.||2. The High-Tea Guy: Prakash, he is super awesome, he promised food will be sufficient, without any wating time(long queues) with superb quality. He totally stand on his promise. The high-tea items were center of attraction for the party||3. The Decoration Guy: Bijay, the detaling in each part of the decoration made the place of event look super beautiful. He definitely did extra because he is my Town High School mate. ||4. The Camera Man : Belal, wow! He captured all the moments with patience. I was amazed by the team with thier innovative ideas for creating each momemts awesome.||5. The DJ Guy: Osin DJ, super supportive, though we miss the DJ console, the team did thier best with the limited resouce and staff. This was a best value for money item I would say.||6. The Catering Team: Rabinarayan Misra, yet another febulos finger licking fooding. He has been our go-to guy for any catering requirement, and he always go beyond expectation. The feedback and smile after lunch tells it all about his cooking skills.||7. The Tea Guy: The taste was very nice. He made sure, people sitting in the different places get to know that, they have tea/coffee available for them.||8. The Sugercan Guy: He made sure the quality is good. The skin were piled off, all the ingredients, lemon, ginger were adequate.||||Here is the list of Bad Experience: ||Its just one, so I consider the event was a big success.||||1. The Royal Palace : They take the booking, without any detail discussion or clearcut defined pricing. Even if they would have tell you somthing while booking, they change their stance.|| Later they bring many policies of their hotel, to make sure the price is increased to 2 fold, and you don't have any option to switch to another place in the short time.||2. The above was a short summary, how they cheat guests, but I will go in detail below. I emphasize again, I felt cheated.||3. Bookings : At the begining, around august last year, we made a booking when they said 23K for the hall booking, lawn they said, we can book later which is a minimal charges of 10 to 15K around(probably the price was less that time) but before 15 days of the event, they mentioned that the lawn is 23K and hall is 30K for entire event. We had booked around 20 hotel rooms for 2 days, as they increased the price, we reduced the room for 2nd day to 15. The manager was fine with it. But, looks like their target income came down, so they came up with 1 days hall booking is 30k, so 1 additional day we have to pay 20K extra. We didnt have any other option at this last momemt, so we have to agree to their terms.||4. Check-in time: They said for event booking, they respect 24 hours stay. I asked them to put checkin and checkout time for each guest. They agreed, but even if they had these columns to be filled, the staff didnt fill checkin and checkout time. Later, the manager said its 11am to 11am timing. Our checkins were around 8PM, and next day checkouts were 6PM. But they charged 1 day extra for multiple rooms.||5. Conference Room: I am not sure, if 30K is the price for the half backed room. They didnt complete the LEDs at roof, the bath room is not complete. The power backup in conference hall not at all good. It ruined the previous day DJ event. We could not even play they music properly. In other party halls in Bargarh which is of same size(and fully constructed), the charges are around 10-15K per day.||6. The Room Condition: Many room AC is not working. Mosr of the hooks in bothroom doors are broken, so you cannot close it.||If you visit these rooms, they will show you, 1 or 2 good rooms, but most of these rooms are not maintained well. They promised to give us newly constructed room, but gave us old rooms.||7. No Store Room: We had to book a hotel room for 3 days for storing stuff at full price. Even they acknowledged that AC is not working in this room, still they charged for AC room tarrif. Though manager said that they will deduct the price, but he didnt while billing.||8. No Kitchen Room: Its a mess, they place which they give for Kitchen are approachable to Dogs and Cows. If its rains and windy its even worse.||9. The Reneger Manager: The manager changes his stance in few mins. He knew from begining that we have 2 days event, we explained him what when where in detail multiple time. Initially he charged 30K for hall, and later 50K when the event approached D-Day. He was offering us a suite room for 1 day. When we insisted he agreed to give it for 3 days. He said for host he can give complementary. After coming out of the discussion room, he gave us keys for normal rooms, and said why to pay extra 500 for suite toom. This is not just once, mutiple time he changed his stance if few mins.||10. The Greedy MD : He did acknowledge many of the issues, but didnt gave any concession either for the newly build half backed hall, bad condition rooms, bad power backup, or the store room. He was even very rude while discussing about the checkin time and said its 7am to 7am( the manager said 11am to 11am).||11. We ended of paying 1.5lakhs for the 2 days event, which supposed to be around 80-90k as per the initial discussion. We felt cheated.||||It's our personal opinion that the place is not at all suitable for big events like weddings or other ceremonies mainly because of the unprofessional management(though the ground staffs are very nice) and you have pay extra for Tent Kitchen set up even a proper store room, they don't have any in built set up to ease your burden further the hotel management as well as maintenance is not upto the mark.

Worst place to conduct meetings . Arranged retailer meeting for 50 peoples . Food was below average. Food was arranged by 3rd party vendor . Ac was not working. Upon complaining,the manager gananath das told that next time will arrange bigger hall . Sweet talk with 0 service. Not at all suitable for meetings. Better to opt Ganpati hotel

1. The Royal Palace : They take the booking, without any detail discussion or clearcut defined pricing. Even if they would have tell you somthing while booking, they change their stance. Later they bring many policies of their hotel, to make sure the price is increased to 2 fold, and you don't have any option to switch to another place in the short time. 2. Bookings : At the begining, around august last year, we made a booking when they said 23K for the hall booking, lawn they said, we can book later which is a minimal charges of 10 to 15K around(probably the price was less that time) but before 15 days of the event, they mentioned that the lawn is 23K and hall is 30K for entire event. We had booked around 20 hotel rooms for 2 days, as they increased the price, we reduced the room for 2nd day to 15. The manager was fine with it. But, looks like their target income came down, so they came up with 1 days hall booking is 30k, so 1 additional day we have to pay 20K extra. We didnt have any other option at this last momemt, so we have to agree to their terms. 3. Check-in time: They said for event booking, they respect 24 hours stay. I asked them to put checkin and checkout time for each guest. They agreed, but even if they had these columns to be filled, the staff didnt fill checkin and checkout time. Later, the manager said its 11am to 11am timing. Our checkins were around 8PM, and next day checkouts were 6PM. But they charged 1 day extra for multiple rooms. 4. Conference Room: I am not sure, if 30K is the price for the half backed room. They didnt complete the LEDs at roof, the bath room is not complete. The power backup in conference hall not at all good. It ruined the previous day DJ event. We could not even play they music properly. In other party halls in Bargarh which is of same size(and fully constructed), the charges are around 10-15K per day. 5. The Room Condition: Many room AC is not working. Mosr of the hooks in bothroom doors are broken, so you cannot close it. If you visit these rooms, they will show you, 1 or 2 good rooms, but most of these rooms are not maintained well. They promised to give us newly constructed room, but gave us old rooms. 6. No Store Room: We had to book a hotel room for 3 days for storing stuff at full price. Even they acknowledged that AC is not working in this room, still they charged for AC room tarrif. Though manager said that they will deduct the price, but he didnt while billing. 7. No Kitchen Room: Its a mess, they place which they give for Kitchen are approachable to Dogs and Cows. If its rains and windy its even worse. 8. The Reneger Manager: The manager changes his stance in few mins. He knew from begining that we have 2 days event, we explained him what when where in detail multiple time. Initially he charged 30K for hall, and later 50K when the event approached D-Day. He was offering us a suite room for 1 day. When we insisted he agreed to give it for 3 days. He said for host he can give complementary. After coming out of the discussion room, he gave us keys for normal rooms, and said why to pay extra 500 for suite toom. This is not just once, mutiple time he changed his stance if few mins. 9. The Greedy MD : He did acknowledge many of the issues, but didnt gave any concession either for the newly build half backed hall, bad condition rooms, bad power backup, or the store room. He was even very rude while discussing about the checkin time and said its 7am to 7am( the manager said 11am to 11am). 10. We ended of paying 1.5lakhs for the 2 days event, which supposed to be around 80-90k as per the initial discussion. We felt cheated. It's our personal opinion that the place is not at all suitable for big events like weddings or other ceremonies mainly because of the unprofessional management(though the ground staffs are very nice) and you have pay extra for Tent Kitchen set up even a proper store room, they don't have any in built set up to ease your burden further the hotel management as well as maintenance is not upto the mark.

Bathrooms have dysfunctional locks. Thus big issue if you are a female.||ACs in some suites doesn't work if ACs in convention centre is on.||It is somewhat fine for solo stay if u r a male, however one should look for other options if one is with family or looking to organise some kind of events.

I booked this hotel, confirming that they allow pets. However, upon arrival at 9:30 pm after traveling from Pune, they unexpectedly refused, despite my two-night stay in Shiridi and Nagpur without any issues. The service was disappointing in Bargarh.