FabHotel Royal International - Hotel in Andheri East, Mumbai

Rooms size are small.. no hot water in room... location is worst.. need to keep finding the hotel.. and it says near to airport which is not at all true... top of that road work is on so there was more issue to carry our luggage.

The customer care and hospitality at Royal International were commendable. Azeem ji and the staff were very cooperative and friendly, ensuring we had a pleasant stay. However, the pictures on Google do not accurately represent the property. The housekeeping staff was attentive and made sure to visit regularly The hotel is situated in a factory/industrial area, which means it is relatively quiet, except during work hours. However, I wouldn't recommend staying for more than 1-2 days due to the limited appeal of the surroundings and overall experience with online bookings and room size

Rude receptionist at the time of checkin was not kind and refrained from listening to our concern and who even argued on why we are putting a negative review was really unpleasant experience. These guys are misguiding with rooms given from what was shown at the time of booking. My checkin time was 12 and did not get a room until 2pm.

This is a very good hotel, especially room no. 222. The sweet room is good but the price is a bit high, 5k rupees, but the money was not wasted. My food is also good, just the location is a bit farther away from main road This is a 1-floor hotel which is on the 2nd floor but the staff is so quiet and treats us well. Even in a 22-room hotel, any delivery takes 30 minutes but the order is made very delicious. I love this hotel I would like to advise everyone, those who want a quiet hotel but near the market should definitely visit here.

The receptionist is very bad. There is no nature to help customers.He said if I have a problem, then ask the person with whom I booked the room. When I called, they did not respond properly. I booked a room, waited, and came back without checking in. My advance Booking amount also gone.

The room was really in a good condition. Smelled nice & management was also good. The room exactly looks like how they are in the picture. Not how other hotels, who post good photos of their room while the real condition is pathetic.

The room was untidy and there was no ventilation. The stink was unbearable. The receptionist was rude and discourtious. The staff room which also happened to be a kitchen had a phone which kept ringing way past midnight disturbing my sleep. I want my money back with interest for enduring this ordeal.

FOR THE MANAGEMENT AND TEAM RESPONSIBLE FOR THIS BRANCH. I HOPE THAT YOU SEE TO YOUR HOTEL's REPUTATION - 1. Your pictures do not do justice at all on Booking.com As per the reservation we were supposed to get a room at the time of arrival (I had written a prior email requesting for early check in). However, when we got to the hotel , we were told to wait until 12pm which was 4 hours from our check in time. They did not even consider the fact of giving a room or considering the situation. We had to wonder around the streets of Mumbai tired and jet lagged and, then check in again at 12pm. 2. The deluxe room (booked as per the pictures) given to us was DINGY and small as if for a one night stand. After a talk and complain to the receptionist, we were given a Premium room which was slightly better than the other. How can you accommodate people in your small deluxe room having 3-4 luggages? I told the guy I am not paying extra for a premium room. The rooms are so close to each other that you could hear the other person and it was noisy since some guests were loud. 3. The furniture is old and not cleaned properly. Our bed had a burnt mark from a previous guest which wasn't even changed. It's a complete red flag!!!! 4. The geyser was broken long time and not fixed. Bare minimum toiletries. The bedsheets were stained, towels had a smell, no proper floor mat near toilet area, staff used torn towels as toilet mats. Window bars were not cleaned and dusty. The side lamps had dirty stains. The fridge and TV did a bit of justice as there was some entertainment channels. 5. Breakfast was basic and okay. Receptionist would call every morning to ask for breakfast (which was good part). The serving tray was broken. 6. The staff at Fab Royal International were friendly. We had no issues with them. They made sure to come and do house keeping. Although, house keeping wasn't as per the expectations. 7. The hotel is located in a factory/industrial area so not much crowd, except during work end hours. 8. Guests staying at the hotel came in for 2-3 days max which was a better choice since it is cheap. I wouldn't recommend someone staying for more than 2-3 days. 9. Please see that you have things fixed and not broken for guests staying at your hotel. It does not add value to your name - FabHotels. There are too many red flags. International guests, I would not recommend to stay here even though budget friendly price. 10. I gave 2 stars just for the staff.