OYO Hotel Shubham

Dirty rooms and AC is Not cool please don't book this hotel bad experience

Really poor service at the hotel. Hotel had agreed to add a mattress for the third person before making a booking but only gave a durrie to our guests whom we had made the booking for. That too had a urine smell coming from it. We made a booking for one more room just avoid this mishap by the hotel but the other room's AC was also not working. The hotel staff took around 45 minutes to come up to take care of it. Room's jetspray also didn't work. We had made the payment at the time of booking and the staff had agreed to the fact that the payment for the next day would be made by us during the check out. But they kept pestering our guests for money. I would rate the hotel negative in terms of hospitality that is supposed to be one the prime attributes of a hotel staff. The hotel staff was also rude to talk to. We tried to ask their name to put a complain but they were not even ready to share their names for a review. The person who misbehaved the most claimed that he was the manager and his name was Brijkishore Khilare but I really doubt if that's his name considering he tried to not disclose his name till the end for reviews. While this person actually knew that the payment is to be collected from us, he supported his staff to pester our guests for money. The name of the other staff was Gopal and Raju, Raju being the care taker. These other 2 people pressurized Raju to not accept that the durrie had a urine smell coming from it since Raju was the one who agreed to change it because of the smell. The staff will nor accept it's mistake, neither take any action to improve their behaviour. Overall a really really bad experience. Not preferable if you are coming with a family or guests. We plan to take this forward to the consumer court. Sharing this here so that you guys don't have to go through what we and our guests did.

Lovely staff members, helpful and go out of their way. Slightly run down and beat up furnishings. Clean comfortable beds. No hot water for shower which was disappointing. Breakfast bizarrely served in room with no facilities for dining except 1 desk and 1 chair (double room). Good sambar. Overall average stay, does the job adequately, thanks

I stayed at this property for 2 nights during my business trip to Panvel. The hotel is located in New panvel but easily reachable by auto and taxis from the railway station. The surrounding area is quiet. The rooms were neat and clean and had all the basic amenities. The staff was helpful and the manager gave us some useful information about sightseeing. Overall, our stay here was comfortable and good.

I stayed at this hotel for couple of nights during my trip to Panvel. The hotel is located bit far from the railway station but is easily reachable by cab or autos. The rooms are bit small but spacious. Our room had all the amenities along with AC, TV and free Wifi. The rooms service was quick and staff were helpful. Overall, this is a nice hotel to stay on a business visit.

Budget hotel. For special deals refer oyo application. Away from panvel railway station,where you can have autorickshaw to reach there. Hotel is good and clean. Staff is also well discipline. For food you have their hotel too from where you can buy it. Overall good experience. Thumbs up.

We stayed at this property for 1 night on our trip to Panvel. The hotel is located in New Panvel and is easily reachable by cab or bus. There are many restaurants nearby and also a movie theatre. The rooms are bit small but clean with all the good amenities and free WIFI. The room service was quick and overall, my stay here was a good one.

We had stayed here for a couple of nights. The hotel is decent and well maintained. The rooms are not very huge but fairly spacious. The rooms are equipped with the basic amenities and the staff here is helpful.