Sarovar Portico, Lonavala

The hotel is really small and has nothing except a swimming pool and it was dirty. It had algae, bacteria and foam floating on top of the water. The staff was really bad, they kept calling us 9.45 am onwards to ask when we will be leaving for checkout. Once we checked out, the staff literally went to check the room in front of us while we were wearing shoes. Just a horrible experience, would not recommend for anyone except corporate employees just going to sleep at the end of the day.

Amazing property, very good staff and hospitality thankyou very much

We went to this resort with a group of friends, all with kids aged 3-4. The best part of the hotel was its make. It's a nice small cozy setup, kids had their place to play and it felt safe, |The food was very tasty. We had buffet dinner and breakfast. We requested kids-friendly meals, and the hotel staff obliged.|They have a small swimming pool, which was dirty when we wanted to take a dip. But the hotel staff was prompt to clean it.|The few cons were: |1. They do not have a lift and the restaurant is in the lower floor. Could be a problem to elders in the family.|2. The staff was usually courteous but were a little slow with their service. Also, we asked for 4 towels, they gave us 3. On asking they said we can give only 3.|3. They don't have a buffet dinner but since we were a group, they made special buffet arrangements for us but charges very high for that. The variety didn't match the charges at all.||Overall it was a good hotel with courteous staff and good food. Will recommend if you are going as a group.

A quiet and beautiful plot to relax on your weekend. Although the service, location and indoor games were nice, it's swimming pool is just too small and is of a constant depth of ~4 feet.

Splendid trip with friends and family, all thanks to Elysia Sarovar Portico family.|From the very warm welcome to helping us exploring the city, provided afford able taxi. Really helpful guys for outside guests like us.|Moving ahead the show stopper was the delicious food. Fresh from kitchen to our heart. ||Spacious hygienic rooms were the best and comfortable all through tha stay. |The receptionist was very jovial. Thanks to all the loving staffs.||Surely coming back and recommended to known ones.||Cheers!

We went as a big group of toddlers and families, 16 families in all! We had a very welcoming stay. The premise of the hotel was clean and well maintained. The hotel rooms were clean and hygienic. We got prompt help and support from the staff especially for our kids. All of our food requests were honoured and indeed the food was good!! |The kids could play well in the front porch |All in all great experience and we will go again!||Thank you Sarovar Portico Lonavala

A small property with Peacefull location. Rooms here are very untidy even the linens and pillow cover are also very dirty with stains. I was alloted room no 110, and it was full of mosquitoes and insects over there. I have to request them three times that it's not possible to stay here because we have a infant with us. They said our property is fully booked. After some time they gave us a new room which balcony opens to view of someone house. The staff here is good and. Polite . We called restaurant and asked for pizza which is basic food for now a time. They said we don't have, so we have ordered it from outside, and when zomato came they said outside food is not allowed, which was very ridiculous, that if u don't have and our kids want that only then should we convince our kid that pls eat whatever in hotel menu. I was surprised when I called for dental kit and comb and they said we don't have, sarovar portico is good brand I don't know how it is possible. Overall if u want to stay for a night it's a OK OK place. The pool was also very dirty. The exhaust in bathroom was not working after so many calls they replied we have to call technician. They also charge 1000+ taxes for infat extra bed , which is senseless.

Worst hotel pls don't come were booking 2 room but they suggested us that book one duplex room and now when we came they said book 1 room more and are not refunding money we lost 15k worst staff