Hotel Jhankar Palace

## Hotel Jhankar Review ### Rating: 1/5 I recently had a distressing experience at Hotel Jhankar, which I would like to bring to your attention. Despite multiple requests (3-4 times) to ensure that only hot water was supplied through all taps, including the toilet jet spray, I suffered severe burns due to the hotel's negligence. What's even more disappointing is the complete lack of response from the hotel staff to my complaints. The absence of effective customer service is appalling, especially considering the harm caused. The stay was not only uncomfortable but also a significant waste of money. To improve, I suggest the hotel takes the following steps: 1. *Implement a more robust system* for tracking and addressing guest requests. 2. *Provide adequate training* to staff on customer service and issue resolution. 3. *Review safety protocols* to prevent similar incidents in the future. Until these issues are addressed, I would advise potential guests to exercise caution when staying at Hotel Jhankar. ## Suggestions for Improvement - Ensure prompt response to guest complaints and concerns. - Implement safety measures to prevent scalding from hot water. - Train staff to handle customer complaints effectively. ## Conclusion My experience at Hotel Jhankar was subpar, and I hope the management takes necessary steps to rectify the issues and provide a better experience for future guests.

We recently stayed at this relatively new hotel, and overall, it was a pleasant experience. The rooms were comfortable and clean, though the bathrooms could benefit from an upgrade to match the rest of the property. The food was decent and met expectations, but what truly stood out was the exceptional service at the restaurant. Nyaneshwar served us with passion and attentiveness, making our dining experience memorable. Thank you.

Nice place. Amazing restaurant food and service. However front staff could have been more genuine. He promised a price with breakfast, then he refused breakfast after making the payment. Created a bit of a confusion, and would request management to look into this. But overall, nice place especially the food quality was top notch

Worst Hotel Ever. Last time I stayed there, the room was in horrible shape, the TV did not work, the AC swing fin was falling out, we were dead tired after the days journey so decided not to waste any time discussing with them. Today, I made the same mistake and came here, again TV does not work, the rooms paint is falling off, they gave me a bedsheet with holes in it. I asked for a better one and was told- sir, koi pharak nahin padata, so again here I am sleeping on a torn bedsheet to save time. Never coming back here, I am sure there are better places around Dhule.

Poor customer satisfaction - Hotel does not support early check in even if they have available rooms. Was told early check would be 50% (which I agreed to) and at check out was asked to pay more than double the rate of the room! After much requests, I was charged 80% of the room rent just for for early check in

Avoid Jhankar Palace Hotel, Dhule - Overpriced and Poorly Managed I had a truly disappointing experience at Jhankar Palace Hotel in Dhule. From the start, they overcharged us for early check-in and late check-out--rates far higher than what other nearby hotels charge. Despite trying to discuss this, the Head Chef-turned-manager was extremely rude and dismissive. Instead of addressing our concerns, he flatly refused to adjust the charges or offer any discounts, even though the rooms were far from worth the price. Speaking of the rooms, they were in terrible condition. The bathroom had a broken shower with painfully slow water supply, and to our shock, we found used tea bags in the tray! This level of negligence is completely unacceptable. It's clear they don't care about cleanliness or upkeep. On top of all that, the overall service was subpar. Management had a careless attitude throughout. Considering the basic, outdated rooms and the steep charges, this hotel doesn't deliver on any aspect of hospitality. I would strongly recommend staying elsewhere. There are plenty of better, more affordable options in Dhule where guests are treated with respect and provided with decent accommodations. Save yourself the frustration and avoid this place.

Hotel is on highway and one has to take side road for 800 m to enter the premises. Parking is huge, gated and also has electric cars charging station. Service is nice, no issues here. Room was in old building on 1st floor. Size is ok. Bathroom is small , old styled but functional. Water flow is less for shower to work properly. Hot water available even at 5 am morning.It has an exhaust fan. No glass partition between shower area n rest. No wiper given. No fridge in our room. AC was working but season is January, but have doubts about May . Ceiling fan is present. Comb, toothbrush and paste missing from toiletteries. They only provide bottled shampoo and conditioner and body wash and a soap bar. No bathroom sleepers. Kettle provided with tea, coffee and sugar sachets. Linen was average. Towels were clean. As per me, one can stay at this hotel but it's not for leisure stay. Price is higher for the quality they provide. Hotel is basically a marriage hall. Food- Was bad . Daal was not fresh and was full of cream. I couldn't finish it. Soup was also sad. Wont recommend food here.

They charge Rs 2800 for the room alone. The room doesn't meet the quality expected when u pay that kind of sum. Dusty room. AC was not working properly. There's no room boy to attend u. The chef came to rectify the issue with the AC. Maintenance guy had gone home it seems. Food was good. Ample parking facility. No one to assist u in checking out. Feels like u are going home from a college hostel. Poor show!