Dear Mr. Umesh shinde & Hotel Management, This place is not even worth a star for the experience but because without that I can logg a complain here ho have to rate star. I'm writing to share a disappointing experience my family and I had at your property on our recent visit to Dhule. We stopped at your hotel around 11:20 PM, unsure whether food would still be served, but upon confirmation, we proceeded to dine. From the outset, we were made to feel like a burden rather than guests. A staff member named Satya, who identified as the captain, approached us to take the order. While we requested a few minutes to decide, he insisted we order immediately, stating the kitchen was closing. We understood and placed our order promptly. We were a group of 5 adults and 1 child, and we ordered: 1 Lasuni Methi 6 Masala Papads 1 Manchurian Dry 2 Jeera Rice 12 Tandoori Rotis 2 Dal Tadka And requested 4-5 fried green chilies What followed was a series of service disappointments: Only 4 glasses were initially placed for 6 people. I had to twice remind the staff (Eknath) to complete the setup. Masala papad lacked basic garnish like coriander, and the "masala" appeared to be just pepper, salt, onion, and tomato. Basic condiments like lemon wedges and onions were missing. Eknath brought a small portion in one quarter plate for six guests after repeated reminders. Green chilies, which were acknowledged, never came. When I asked again, Satya casually said "they weren't available" and moved on. Main course was served in small bowls, and food was brought in a haphazard sequence. Rice was placed before we even finished our first round of rotis, making it go cold. The staff simply covered it with a plate and kept it aside. Rotis, when finally served, had turned cold and hard due to poor coordination. When I asked for a manager, Satya pointed to Resham, who was standing nearby throughout but chose not to intervene, assist, or resolve the situation. The most troubling part was the attitude displayed. When I raised concerns, Bhagwat (another staff member) brushed it off and walked away, saying "no problem, complain." Eknath even argued back when I mentioned slow service and staff behavior. We paid Rs. 1880, but were made to feel like we were being done a favor instead of being served as valued guests. I sincerely hope this feedback is taken constructively and leads to a reflection on staff training, hospitality standards, and guest handling--especially during late hours. Every guest, regardless of time, deserves respectful service, empathy, and a positive experience. In over all food manchurian, lemon and cold water tasted good Basic sence of service is missing here along with staff having bad attitude. We regret choosing this place instead we could have controlled our hunger and had eaten in jalgaon or should have controlled our hunger till we reached our destination.
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This hotel is marketed as a hygienic, clean kitchen option. But the cockroach infestation in room gives a different picture. Roaches crawl over the bags, towels and plates. Never earlier i saw something in this proportion. Staff was cooperative and did the cockroach treatment for 3 days in a row, but to no avail. inspite of the high prices, i chose radhakrishna for my stay for hygeine reasons. But now I seriously doubt how hygienic the food storage and kitchen. I changed hotel after 4 days due to this. I find better value for money, and actually neat options, quite nearby. Don't fall into paying high for this 'hygeine' sentiment. Not recommended.
Visited this place with family for lunch. The price is very reasonable. Atmosphere is good for a family seating. This is a pure veg restaurant and the food tastes good. I liked their veg lollipop. Their chapati is a good option rather than the tandoori roti. Service was average. Visited their hotel room as well. Very neat and clean and well maintained. The price is reasonable. Cons : the hotel is a little far from the main city and they charge 20% extra for room service.
Nice food value for money food It's a pure veg restaurant
Its 4 km away from city. Hotel is new so well maintained but theme is too dark seems too much chunky. Service and food is great though.
Very bad hotel to stay......owner behaviour is very worst towards the customer.....and never stay on deal..... I won't suggest anyone to stay in this hotel.This hotel is the worst one which we have ever visited....owner is horrible
My experience with Hotel Radha Krishna is good because i have visited more than 4 times in this hotel . so the food is good also they take care of hygiene and cleanliness but the service is not up to date. if you are just going for a lunch or dinner then it will be a good experience. But if you are planning to stay i might not think it will be a good option. But the food and atmosphere of the hotel is good so you can visit because experiencing by yourself will be more helpful to you. otherwise Hotel Radha Krishna is a well maintained hotel and the location is also very convenient to everyone it is on road and visible to everyone.
Neat and clean rooms and surrounding.Food and tea ,truly too good.And also courteous staff.
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