Hotel Kamla Heritage

The night manager has to be the most disrespectful receptionist I have ever come across with. Not only did he denied me and my friends entry but also misbehaved. I will not ever come to this hotel again nor will advice others to do so. To be honest the hotel was fine in terms of room and service but being denied entry like this is not acceptable.

Worst service Stap very Disappointed.The night manager has to be the most disrespectful receptionist I have ever come across with. Not only did he denied me and my friends entry but also misbehaved.

Bad with services. Overpriced with everything food mainly. Only was staff was good. Not stable with there own decisions. Not able to provide proper services.

Worst place in shivpuri and specially food is unhygienic and over priced. I got sick after dinner at kamla heritage restaurant

I recently had the pleasure of dining at Hotel Kamla Heritage and was impressed by the experience. The food was flavorful and well-prepared, and the service was attentive and warm. The positive ambiance added to the overall enjoyment, making it a memorable visit. Before my visit, I noticed some mixed reviews online, particularly regarding service and food quality. Curious, I spoke with the manager and learned that the hotel is relatively new in the market. To attract more guests, they had started a coupon promotion, which led to a sudden influx of visitors. This unexpected popularity made it challenging to maintain their usual high standards, but the management is actively listening to feedback and working hard to improve. I appreciate their transparency and commitment to getting better. I truly enjoyed my time at Kamla Heritage and believe it has great potential. I look forward to seeing how they continue to grow and refine their offerings. If you're in the area, I recommend giving them a try--you might just discover a new favorite spot!

I recently visited Kamla heritage restaurant, and unfortunately, my experience was quite disappointing. Firstly, the service was extremely slow. Despite arriving before some other guests, our food was served much later, even though our order was small. This was quite frustrating and showed a lack of proper service management. Secondly, the air conditioning was not turned on because the restaurant was not full. This made the dining experience uncomfortable, especially during warmer weather. The food itself was a major letdown. The taste was far from satisfactory, and it did not meet even the basic standards of a good meal. Additionally, hygiene was a significant issue. The plates were not clean, and the overall cleanliness of the hotel was lacking. There were insects around, which is completely unacceptable for any dining establishment. Overall, my experience at kamla heritage restaurant was quite poor, and I would not recommend it to others.

We were visited kamla heritage and it recommended us by PS Hotel is looking good but the all staff behaviour and service is 3rd grade they make customer fool with their false commitments specialy the night manager sharma, a guy Madhav, a Kitchen cook I don't know his name a worst persons I ever seen....I don't recommend anyone to go there and feel ashame

Well.. personally I won't recommend this hotel to anyone, cuz food was not that much special and they provide small quantity of veggies, noodles etc. and it's actually expensive too. There's nothing so special about it, Overall not upto the hype.