HOTEL SAMRAT (THE SAMRAT)

Great thanks to the housekeeping management team -- Mahinder, Vijay, and Vinay -- for their outstanding hospitality. Their professionalism, attention to detail, and dedication to cleanliness made our stay incredibly comfortable and pleasant. Every request was handled promptly and with a smile, and the rooms were always spotless and well-maintained. Their warm and courteous attitude truly enhanced the overall experience. Exceptional service like this deserves special recognition -- thank you for going above and beyond!

VERY POOR SERVICE The hotel is really outdated and lacks convenient booking options online like early check-in, 24 hrs booking etc. The receptionist there Amit Tiwari was very rude and lack hospitality training. He doesn't know how to value customers and treats them like he's doing them a favour by offering room. Other receptionists don't even know the room types available in the hotel. As I visit for business purposes, my basic requirement is a work desk which is available in some rooms in the category which I prefer but they straight away denied that they don't have any such rooms available. The only good thing is the breakfast with a lot of options but the live counter is only for people who don't have any problem eating eggs and the chef would prepare Dosa, Uthappam and Omlette on the same tava. Overall I feel the hotel requires a lot of changes especially in the area of staff training and renovation of old rooms. Until then I'll suggest to book nearby hotels with good reviews.

Excellent hotel in the heart of the city of Jabalpur. Rooms are very tidy and clean. They have great breakfast buffet. Vijay, Vinay, and Mahendra made sure our family had wonderful dine in breakfast experience. Thanks!

Mine fining experience with Mr. Vijay and Mohinder is very good. Both these boys sre very good in nature, very good service from both of them. Hospitality of Mr. Vijay is very good and both these boys deserve appreciation. Arun Gulati, Room no. 2002

I had a wonderful stay at the hotel. The room was clean, and the service from all the staff was excellent. A special thanks to Vijay and Vinay for their exceptional hospitality during breakfast--they provided great service and a wide variety of options. Vijay and Vinay were truly welcoming and made the experience even better. Thank you so much!

Room service and staff is really polite and helpful Breakfast is really good . Last but not the least , rooms are really clean and tidy A very good place to stay in jabalpur

Am having a wonderful stay at Hotel Samrat, and I truly appreciate the exceptional service provided by the staff, especially Mahindra and Vijay. They went above and beyond to ensure my comfort, even when I was feeling unwell. Their kindness and attentiveness made a huge difference, and I'm really grateful for their support. I would highly recommend Hotel Samrat to anyone looking for a comfortable and pleasant stay. Would definitely visit again.

Awsome service nice behaviour of staff of service specilly mr mahendra vijay and vinay they were very good in their work neat and cleab room nice lication thanks hotel samrat for giving us such a nice stay in ur property