Smart Residency

In our function AC not work pproperly.... it's very difficult to stay there....

Stayed in Hotel Smart Residency for 1 night during a long drive in May 2024. It is a comfortable hotel THE PROS: *Food is cheap *Rooms are spacious *Very Spacious surroundings and safe hotel * Conveniently located on NH 544 in the Salem kochi Highway and easily locatable * It is best for a nights stay and dinner, Bar is available for those interested in a drink * Staff are friendly THE CONS: * Barely any staff to assist, had to take my own luggage to the rooms and back * No buffet breakfast offered complimentarily, restaurant opens only at 9 am or so * Hot water depends on solar heaters, so may not get hot water in the rainy season * AC in room 203 is emitting smoke * Chicken Curry very spicy and Chapati was not toasted well * No room credit, have to pay on the spot when food is delivered to the room Hope the management will do the needful and rectify the defects mentioned. Will stay again if needed

We went in for a quick beer in day during our Kochi drive. Parking space is OK, the bar was not crowded and rates fine. Too dark inside, wish it's better lit up and the bar snacks were more in quantity.

Ideal location just off the National Highway. As usual the linens were not replaced. Toilet were not cleaned. AC drainage was not working. The lift were seen spitting. They replaced the linens and cleaned toilet. Basically i won't recommend for families..but okay for solo.

Washrooms are not very hygienic. Not recommended to stay with family. Its mentioned in the room, breakfast is available but morning when you call, they inform that they don't have breakfast option.

We were 13 in a family trip. We had the worst services. Breakfast was awful. Food quality was not nice at all. Rs

Date of stay Dec 29' 2019. Good staff. Location is also good. But Very poor management. No hot water in the bathroom. They says you will get breakfast at 7am. But don't expect it, even a cup of coffee. poor quality bedding pillow case seems like very very old. Staff said it's 4 star hotel. But seems like below 1 star. Let the management look into it. after talking at the front desk they reduced Rs200 (but no bill)

A bar from the old time. Gave a nostalgic feeling.. we few friend met here..I will say it was a good bar of old time. Have a rustic feeling which we liked very much.and above all no rush at all..ample seating and parking too...may be took back us back atleast 20yrs.. their pork fry was the star... fresh and tasty.. don't compare bar with new gen bar...ppl above 40 should be comfortable.. :)