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Hotel Heritage Plaza

Hotel Heritage Plaza

Hotel

Thalayazham, Vaikom, Kerala

4.2/5 (562 reviews)

Welcome to Paradise

Genteel hotel featuring an outdoor pool, a restaurant & a gym, plus breakfast & parking.

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Guest Reviews

Jithin Thomas

Had lunch here with family. Food was excellent, wasn't too spicy but had just enough bite. Prices were very reasonable and they didn't even charge for bottled mineral water! Hotels in metros can learn from that! The premises are also very beautiful. The only negative was the slow service owing to the lunchtime rush, but you can call up and place orders before reaching. Shoutout to the chef who accommodated our request for tandoori items for lunch. Really appreciate it. Overall a great experience and highly recommended. Would definitely visit again.

aakruti dave

I recently enjoyed a luxury stay at Hotel Heritage Plaza, and it was nothing short of exceptional. The hotel features spacious rooms that exude comfort and elegance, with a beautifully curated traditional interior decor that creates a warm ambience. The reception area is well-appointed with comfortable seating, making the check-in process inviting. My room was not only clean but also offered stunning views. A notable highlight is the availability of a handicap-accessible room, which is thoughtfully designed with sliding doors in the bathroom, catering to those with special needs. The hotel boasts a range of amenities, including excellent dining options with a variety of delicious cuisine. The staff's courteous and helpful service added to the overall luxury experience, ensuring that all my needs were met promptly. I highly recommend Hotel Heritage Plaza for anyone looking for a luxurious getaway with top-notch amenities and outstanding service.

Curious812319

I recently stayed at Hotel Heritage Plaza and was extremely disappointed, mainly due to the rude behavior of the management. When I approached the front desk about a problem with my room, the manager was dismissive and condescending, making me feel like I was a nuisance rather than a valued guest.||Instead of helping, they raised their voice and seemed annoyed by my concerns. This kind of treatment is unacceptable in the hospitality industry.||While the location and amenities are nice, I won't be returning to Hotel Heritage Plaza due to the poor attitude from the management. It's a shame, as it could be a great place if they prioritized customer service.

MotoHolic Sergey

Good hotel, one of the best ones in the area. The rooms are spacious and well designed. We enjoyed our stay here despite the lack of staff training and professionalism, it was one of the nicest places we stayed in town. Hope this helps

Abhishek Unni

The food is below average. Very disappointed with it. The place has good ambience though.

renjith bhaskaran

I recently had the pleasure of staying at Hotel Heritage Plaza in Vaikom, and I must say, it was an excellent experience! The ambiance was warm and inviting, with a stunning view that added to the charm. The hotel's beautiful location made it a perfect getaway. The food was delicious, with the dosa and egg roast being a highlight - the taste was exceptional! I also enjoyed the omlate, which was cooked to perfection. What impressed me most was the hotel's facilities, particularly the grand rooms and bar, which would be ideal for a wedding ceremony. The hotel seems to have thought of everything to make any event a memorable one. Overall, I would highly recommend Hotel Heritage Plaza for its excellent ambiance, beautiful location, delicious food, and top-notch facilities. It's a perfect destination for a relaxing stay or a grand celebration!

Manu Sasikumar

Nice and comfortable stay ... Nice sorroudings.... Friendly staffs ..... Highly recommend Hi

Gauri Mohan

We went in to have dinner. When we saw the place, we thought the rates would be so high. But, it was all affordable. The food was great and the ambience was superb.

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