Casa Montana Munnar

Visited with family and had a pleasant dining experience. The food was quite enjoyable -- most dishes were flavorful and satisfying, though the biryani didn't quite hit the mark and could use a bit more punch. The service, however, truly stood out. The staff greeted us with warm smiles, and the manager taking time to interact with guests was a thoughtful and welcoming gesture. Overall, a good place for a relaxed family meal with great hospitality.

Casa Montana Hotel exceeded all my expectations. The staff were incredibly friendly and attentive, making sure every part of my stay was comfortable. The ambience of the hotel was peaceful and welcoming, creating a perfect setting to relax. The real standout was the food -- every meal was exceptional! Chef Anvar deserves a special mention for his amazing cooking skills. Each dish was crafted with great care and tasted absolutely fantastic. His passion for good food truly shines through. I would highly recommend Casa Montana to anyone looking for a memorable stay with outstanding hospitality and delicious cuisine.

I had a wonderful experience at Casa Montana Hotel. The staff were warm and welcoming, and the calm ambience made my stay even better. The food was absolutely delicious, with a special mention to Chef Anvar, whose passion and talent truly stand out. Casa Montana is a perfect choice for great hospitality, amazing food, and a beautiful atmosphere. Highly recommended!

Truly stands out for its exceptional room service and outstanding staff behavior. The management team's attention to detail and commitment to excellence are evident in every aspect of the dining experience. What impressed me most, however, was the kindness and warmth of the owner, who took the time to engage with guests and ensure their satisfaction. If you're looking for a restaurant that delivers top-notch food, service, and hospitality, Casa Montana is an excellent choice.

Our 2-night stay at Casa Montana Munnar was nothing short of a nightmare. I booked 2 rooms for 4 family members and paid 14,000 upfront, but was still forced to pay an additional 3,000 at check-in. The manager took advantage of our late arrival and claimed that because the free cancellation window had passed, the booking terms had changed -- completely unjustified and manipulative.||||He then gave us a completely absurd explanation: only one person per room is included, and any extra person would be charged 750 per night. I repeatedly asked him to show me where this policy was mentioned -- either on their website, booking confirmation, or even a printed document -- but he had nothing to show. All he said was, "It'll be included in your bill."||||But guess what? Even at checkout, he never gave me the bill with the extra charges listed. I had to ask again, and he casually said, "I'll send you the soft copy in 20 minutes." It's now been over 24 hours and there's no sign of that bill. Honestly, it feels like he just pocketed the cash.||||To add to the disaster, our room had a broken balcony lock. When I reported it within 30 minutes of checking in, the maintenance guy had the nerve to say, "You should have informed us earlier." Are you serious? We had just arrived. Instead of fixing the issue, they blamed the guests -- absolutely pathetic.||||As if that wasn't enough, they tried to slap a 2.5% credit card charge on top of everything else at checkout. That's the hotel's responsibility, not the guest's.||||While the rooms were clean, the management is completely corrupt, unprofessional, and dishonest. They're clearly running a scam on unsuspecting travelers -- with fake or paid reviews propping up their rating.||||Save yourself the stress and avoid this hotel at all costs. There are much better places in Munnar with transparent pricing, honest staff, and actual hospitality -- all for the same or even lower price.||||Casa Montana is a scam in disguise. You've been warne

This place has very nice view from the room but on one thing which makes it look shabby is the surrounding area but the room was very well maintaine. You get hot water 24/7. The food was amazing we had requested chef to make some authentic food which he had prepared and gave to which was very delicious. Rest stay was great

They charged 750/- per person extra stating the reason as we have booked only for 1 person even after booking for 2 through Agoda. We even confirmed the same right after booking the hotel with the reception. They never provided us the bill for this. Except for the location and spacious rooms, nothing is worth booking. Wifi doesn't work. View from balcony is workshop and trucks. No hot water even after multiple requests. Even after clearly requesting cleaning services, it was never done. (Later, they said it can't be done without keys.This could have been informed prior our request) Food is okayish.

An excellent stay. Staffs are good. Breakfast was also good but little expensive. Rooms are very good. Only the issue is when you open the balcony there you can see a lot of trucks parking no other issues.