Hotel Fort Castle

Very poor experience....bathroom not clean....no mat....no extra bed and pillow... bedsheet too bad. Some people drink....

The staff themselves were nice enough. We did not have high expectations at all, but still we were left disappointed. The moment we entered our room, it had an odd smell. The bathroom was FILTHY, with several cockroaches running around. The bathroom was weirdly warm all the time, and the water in the shower was colder than I'd like. The AC was clearly not working properly, since the room never stopped being too warm, so the noisy ceiling fan was on all the time to make it bearable. |The room was dirty, floors hadn't been cleaned properly and the bed itself was one fart away from collapsing. |The included breakfast was poor, the worst breakfast we've had in India. Microwaved toast and omelette with way too much onion, every single day.|When we were in Kochi we did as much as we could to stay outside our hotel, even in the brutal and humid heat. |We will not return.

My recent stay at Hotel Fort Castle exceeded expectations. Nestled in a silent area yet strategically located in the heart of the city, it offered a peaceful retreat with easy access to key attractions. The serene surroundings provided a tranquil ambiance, ensuring a restful night's sleep. The hotel's central location facilitated seamless exploration of the city's highlights. The rooms were well-appointed, combining modern comfort with a soothing atmosphere. The attentive staff and efficient service further enhanced the overall experience. Hotel Fort Castle is a gem for those seeking a quiet haven in the midst of urban vibrancy.

Thanks so much for such a lovely time. The staff here are so sweet and helpful. It felt more like a home than a hotel. The room was big bright and clean. And the price was very reasonable. A special thanks to Patrick for being such a great host. We hope to return to fort castle.

Filthy and disgusting ... The staff was ok. Basically, the hotel smells like garbage, room wasn't clean. In fact, there were cockroaches in the bathroom. Lastly, the breakfast they served was to die... of . Think we were the only guests there - understandably. Will not return.

My stay at Hotel Fort Castle was extraordinary. The combination of rich history, comfortable accommodations, and impeccable service created an unforgettable experience. Highly recommended for those seeking a one-of-a-kind stay steeped in heritage and elegance.

I have booked a room with my family but when we entered the staff behaved badly to me and my family he was also drunk and behaved badly when we asked for a towel which was their responsibility. The night staff was verry drunked and behaved poorly worst experience

Worst experience 1. Room was unclean ... mat was very dirty, bed cover has holes and was burnt , bed sheet had spots all over, bathroom drainage had hairs and was stinky ..... and this is when we called twice to hotel to keep a clean room ready since we were supposed to reach around 9.30 pm there. 2. Reception personel was only half intrested and no house keeping service available 24x7 , 3. Furniture in room is good but poorly maintained 4. Zero effort from the hotel managemnet to make the stay comfortable ... which is generally opposite of other staying at other options at fort kochi which offer more amicable expireince such as mothers inn and walton homestay. Dont fall for the images shown on websites it might be the first image when it was inaugrated , since then there has been no proper maintanence of property and attitude of staff is non-accomodating.