Sapphire Business Suites

Will not stay here again. Went there with my family and we booked the twin interconnected room with two beds. On the website, it said that it is air-conditioned and we expected both rooms to be air-conditioned but there was only 1 AC and the other room was quite warm. Cleanliness was above average. But they need to look into details. There was no towel rack or holder in the bathroom. No toiletries were provided. One towel was provided for a family of 3. Two tea bags were there in the room - no sugar or creamer. The pantry light was not working. The main door lock kept getting stuck. The entrance steps were temporary and need to be made secure and safe for people to use. The parking space was not sufficient - we had to park in the basement one night and it was very hard to bring the car out as it had a very small access.

I had a great stay at this hotel! The rooms were nice and well-maintained, offering a comfortable and peaceful experience. It's a quiet place, perfect for relaxation. The location is convenient, with 2-3 restaurants within walking distance, making dining out easy. One of the highlights was the private road and ample car parking facility, which added to the overall convenience and safety. Highly recommended for anyone looking for a peaceful and well-located place to stay!

The stay and rooms were good enough. But I found the service inadequate. I and 8 friends had booked 3 rooms for a Saturday night and unfortunately my phone switched off sometime during the night. My wife was at her hostel (near workplace) and had been ill the night before and I was worried my phone had switched off because of her call asking for help. Unfortunately we didn't have a C type charger and I went to the reception at 7 AM to inquire if a charger was available. I found one guy sleeping near the main entrance. I called him once and found no response and realized he was in deep sleep. I was conflicted on whether I should wake him thinking he must have slept pretty late attending to some of his customers. But luckily I found that a charger was available at the reception desk and was connected to his laptop. Since no one awake was present to ask for permission I connected the charger to my phone and since I found a CCTV directly onlooking the reception desk, I went up to use the washroom. After 10 mins when I returned to collect my phone I found the receptionist but not my phone at the counter. I asked the receptionist about my phone and he was like "Which phone?Who did you ask before leaving phone at the counter?" I checked around to see that he had kept my phone on a table nearby. I told him that I found no one to ask for permission and that was why I left the phone there. And he responded by saying I was here and that was when I realised this was the guy sleeping near to the entrance. I told him but you were sleeping and he continued, rudely I should add, by saying you could have waked me up and asked. This was not the kind of intolerant behavior I expected from a hotel receptionist. Someone who is supposed to welcome guests at the counter should give and warm and comforting service to the customers who book rooms there to relax. And this kind of approach just leaves guests with a bad memory.

Very good room with all the required modern amenities at very affordable price Friendly staff

I have stayed in non ac plan on 1000 , room was neat and felt new. The toilet was clean. for the budget no cons. soap , shampoo, towel, tv , WiFi provided. (same room is available for 1250 with AC ). lots of parking space. cons - the bed sheet was neat but i suspect it is used since i found 1 strand of hair in the sheet, no hot water(dont know if available at a certain time)

"I am deeply upset by my experience with the front office staff today. The front office person was incredibly rude and unprofessional in front of my guests. I have never felt this bad before in my life. This was an exceptionally distressing and disappointing experience."

Great experience. Rooms were neat and clean. The staff were also very friendly and attentive. The location is also perfect for traveling to the most attractive spots nearby. Overall, a great experience for an affordable price.

Nice and clean rooms..The service also was good..I had a very comfortable stay in this hotel.