Aura One Hotel

Aura One Hotel boasts a prime location in Edappally, just a short walk from Lulu Mall and the metro station, making it a convenient choice for both business and leisure travelers. The rooms are spacious and well-equipped with amenities like air conditioning, private bathrooms, and free Wi-Fi. The hotel's location remains a significant advantage, offering easy access to shopping, dining, and transportation options. With attention to maintenance and service quality, Aura One Hotel has the potential to enhance the guest experience further.

No supervision! Rooms not cleaned unless you ask for it. Cobwebs and mosquitoes in the room. No English speaking TV station. Only free stations. Bathing is a challenge as hot water might not be available, as they're using solar geyser. No milk served, only creamer. Friendly staff and great location. Really "a 7 year legacy" but an English speaking supervisor is needed. Congratulations to the owner!

We stayed at Hotel Aura One, Kochi, booking two rooms with breakfast included and paid Rs.6600 at check-in. The experience was HIGHLY DISAPPOINTING. The PARKING AREA WAS FAR, poorly lit, and no staff helped us, even though we were carrying brand-new suitcases through muddy area-- all while managing our 1.5-year-old baby. There was also NO SECURITY in sight. Despite informing reception in advance, NO BREAKFAST was provided, making it even harder with a baby. I requested a refund multiple times (Feb 15, 19; Mar 26; Apr 8), but received no response. Also, NO RECEIPT was issued -- only my bank statement serves as proof. I regret not checking reviews beforehand -- many others have reported similar issues. It's not about a refund of Rs.500, but about basic service, transparency, and accountability.

I am very happy,Because my experience diffrent,good service,hope full rooms,Always ok,Good staff and their behavior

Instead of saying "the room was nice," describe it with details like "The room was spacious and well-lit, with comfortable seating and a large, clean bathroom".

The location is good since it's walkable distance to Lulu mall and metro station . Service is yet to be improved, we have to ask for everything and many a times regular consumables are out of stock. Rooms are very poorly organized. There is no windows in the rooms. The worst part is towels which stinks with fungus, mattresses are not comfortable, Overall this hotel is good for a quick one day visit.

The pictures on Google Maps are deceiving. The rooms are not new and the bed covers are old. There is a smell in the rooms. They do not even allocate rooms for smokers, which makes the smell spread, which is not good. The reception is good and the service is fast.

Avoid This Hotel at All Costs! My recent stay at this hotel was a disaster. The moment I stepped into my room, I was hit with a overpowering, unpleasant smokey smell that permeated every corner of the hotel. The rooms are a far cry from the images depicted on their website. In reality, they're old, run-down, and desperately in need of renovation. The infrastructure within the rooms is broken, rendering basic amenities useless. But what's even more appalling is the complete lack of concern from the staff. When we reported a leaking toilet, they brushed it off, insisting it was fine. This blatant disregard for guest comfort and safety is unacceptable. The breakfast area was a health hazard, with flies buzzing around and tables that hadn't been properly cleaned. It's clear that this hotel is not committed to providing even the most basic standards of cleanliness and service. Unless you enjoy subpar accommodations and lackluster customer service, stay far, far away from this hotel. Trust me, you won't regret it. Rating: 1/5 stars