FabHotel Champion Gateway - Hotel in New Yelahanka Town, Bangalore

If i could give it less than 1 star, I would. This has to be the worst hotel booking experience I have had in my life. The receptionist/property manager called Pavan was super rude and spoke to us in a threatening voice and also shouted at us. We got really bad vibes from the person, and after checking the state if the rooms with paint chipping off the walls, walls cracked from top to bottom, dirty floors, we decided to cancel our entire booking. The property manager denied accepting the request that had been raised through the app and asked us to contact customer care. The app clearly mentions that the property needs to cancel the booking, and he even showed up the email and refused to cancel it. We made the mistake of not reading the previous reviews where so many people spoke about the same issue of rude property manager and staff and booking issues. Horrible horrible and genuinely scary experience. Fab hotels! Do better. Do a better check of the hotels you are managing, or you will keep losing customers to other hotels.

Service is pathetic. No breakfast available at he hotel Complimentary breakfast means you get it from outside and only two options available - either puri sabji or medu vada/idli Ac is not working properly . Took almost 3-4 hrs for cooling. No toiletries

Plaster chipping off the walls, No toilet paper, No chair and table to work, No sitting chair, Intercom did not work, No inhouse restaurant (they give you coupons to go eat at Udupi). Old bed linen, towel not worth using as foot mats. Beware they have a habit of changing your reservation to one of their lower end sister hotels 6 kms away, since they have 4-5 hotels under the same FabHotel name. Bad experience.

I stayed here along with my mother and brother and the atmosphere is quite comfortable and the room service was very good . A friendly management by Mr. Karthik and her sister. We stayed for 4 days and we enjoyed our stay . I strongly recommend.

The room was good and clean. But there's no restaurant nearby to have a good meal. You have to take an auto and go over a km to have breakfast. Definitely not going to book this place again just bcz of this reason

While I would say that my experience was good, however I had to pay additional amount for 1 hour early check in. I suggest to be flexible for +/- 1 hour.

Well, that was a first. The receptionist /self-appointed manager Pavan is a joke. How can you call yourself a hotel manager while being rude to customers to the point where you are shouting at them and walking out on them? Does not even know how to operate basic booking.com reservations or cancelation procedures. He will not take accountability and tell you to call customer care. He will not bother with anything. Bro, change your career path if you cannot keep a straight face in front of a customer and not keep your temper. Get away from a front desk. You're the biggest joke I have seen in the industry. After reading the comments I can see this is a recurring theme at your hotel. Maybe it's time to start reflecting. Food for thought. To all, so many other options out there, wish you a pleasant experience.

Hotel ambiance good Rooms are good Food complementary but not good Bathroom needs bodyshampoo and hair dryer are not available in Bathrooms Look like normal lodge