HOTEL ROYAL STAY

Disappointing Experience at Hotel Royal Stay I recently stayed at Hotel Royal Stay from August 28, 2024 to August 29, 2024 and was thoroughly disappointed with my experience. Despite the hotel's promising appearance, our stay was marred by several issues. - The room was not clean upon arrival, with dust and dirt visible on the furniture and floors. - The bed sheet was dirty with visible stains and smell, with worn-out pillows. - The food service was limited. The staff seemed unfriendly and unresponsive to our concerns. Very rude front desk official, while booking we were told food service is available and when called to place order for additional food, as the quantity of the food was small he started yelling at us couldn't we have ordered sufficiently. Unfortunately, Hotel Royal stay failed to meet our expectations. *Rating:* 1/5 stars *Would I recommend?* No

Very nice room available The best location with room view nice

The most Racesist place I have ever been in my life. This hotel denied us a room because we were Black, even after we showed them our passports. I was disappointed. I was not expecting this kind of behavior from this hotel. I cried because we have Indian people in Africa, and we threaten them with kindness, so why do we have to face discrimination from this set of people? We slept in the car because no other hotel was nearby! Please don't go to this hotel, it is not a good place for anybody. I checked online for available rooms before going there, and they had available rooms.

Most pathetic hotel ever visited. Not that I was looking for a exceptional place and services but even basic of Hygene is ignored. Hair all over the room, seapage on wall and chipped paint, used sanitary pad in washroom and what not. Even a railway platform is better maintained. Would not recommend at all.

The most unhygienic place I've ever stayed at. We were driving through Gujarat and decided to stop and sleep for a few hours when we come across this place. The blanket was not changed for sure as it was crumpled and didn't look fresh at all. Luckily we had a spare bedsheet and used that on top of their sheet and slept without pillows too since they looked dirty. We had no cover for the night but we're so tired that we decided to just sleep for 4-5 hours. The bathroom was another whole nightmare! Don't think their cleaners are trained to even notice dirt, forget clean. The mirrors were filthy looked like the mirror has never been wiped even once after placing it there. The bathroom fittings were broken and those not broken didn't work well. The staff, when we checked in at 3am were as awful as the place. No greetings, no manners, no politeness, no customer service, no nothing. On top of that after he took our ID's to photocopy, he just threw them besides the log book, I had to actually tell him off cause by then I was convinced it wasn't that he was sleepy, it's just that they've employed someone who has zero training on check in or anything related to hotels and neither does he possess 1% manners. Just the worst experience in a hotel ever. My advice, please drive a little further and find a better place or even sleep in your car if need be it. But never stay in this dirty hotel with rubbish staff. Can't believe it's only a one year old property. I bet the owner never visits the hotel or checked the rooms personally.

The picture itself is so misleading. The hotel is on the 3rd floor only. Except tea, they don't serve anything else and there is no restaurant nearby. Getting an auto is also very difficult. The only good thing is that we had initially booked it for 3 days but we decided to leave within 24 hours, but they readily agreed without charging us for the remaining days. This hotel is good for somebody who owns a vehicle and who is fasting and just wants to spend a night under some shelter. Would never recommend this for any family.

Very bad experience.staff is good but the owner behavior is very bad he don't want to listen your problem. Rooms ware dirty spider's web was there and bathroom was also dirty and floor was sticky. Avoid to choose this hotel.

Rooms are new (they opened in March) and well designed with good plumbing fixtures. whats not good: The wash basin is too small can't keep anything. there is enough space available to have made a washbasin with a platform, but just a small Ceramic basin is installed. no kitchen facility other than making chai / coffee no basic facility like iron to press clothes! no restaurant within a 5 min walk. Even after a 15 min walk the restaurant available is not very good. The staff doesn't even lnow the names of any nearby restaurants. ideally they should have menus of nearby restaurants, especially when they dont have a kitchen all of thesw would still make it a 3 star at worst. so why am i rating it with a 1 star? i was woken up at 7:10 am to the person at the reception ringing a bell, doing pooja at a small mandir they have made near the entrance. He ignored me when i asked him to stop. a peaceful noise-free stay is a basic amenity in any hotel. There is some noise from the highway, which is understandable. But keeping a mandir and ringing the bell for over 3 minutes even after being asked not to, is ridiculous and inhospitable. front desk staff needs to be trained to understand hospitality and why it's not ok to disturb guests.