Hotel Citizen

Hote is surat ste walking 5min.. hotel not clean slow service and rude behaviour in hotel staff. AC room is clean and hygiene but non ac room is not clean. Family person not safe hotel.. Thank you

Worst experience this time after checkin Asking extra money evening staff was very arrogant seems they are doing favor giving us check in don't know how to talk with clients i would suggest u all to go for other hotel

"I had a fantastic stay at [Hotel CITIZEN SURAT]. The rooms were immaculate and beautifully designed. What truly stood out was the staff's exceptional cooperation and friendliness. They went above and beyond to ensure my comfort, offering local tips and promptly addressing any requests I had. The attention to detail and genuine care made this stay truly memorable. Highly recommend!" **Food Review:** "The dining experience at [CITIZEN RESTAURANT] was outstanding. The food was delicious, with a wide variety of options that catered to all tastes. What impressed me most was the cooperative and attentive staff. They were incredibly accommodating, ensuring that every special request was handled with a smile. Their excellent service greatly enhanced the overall dining experience. Will definitely return!" Feel free to adjust the names and specific details as needed.

I recently had the misfortune of staying at Citizen Hotel, and it was a thoroughly disappointing experience. The food was absolutely pathetic, with stale bread and low-quality dishes. The washrooms were unhygienic, with no locks on the doors, making it a safety concern. To make matters worse, the bed sheets weren't even cleaned.But the cherry on top was seeing a cockroach roaming around my room, making me question the hotel's cleanliness standards. The hotel's lack of attention to customer safety and comfort is appalling. I would not recommend this hotel to anyone. The management needs to take serious steps to address these issues and ensure a clean and safe environment for their guests.

Hotel Citizen offers a delightful stay with its modern amenities, impeccable service, and convenient location. The rooms are comfortable and well-appointed, providing a cozy retreat after a day of exploring. The staff is friendly and attentive, ensuring a pleasant experience for guests. Additionally, the hotel's proximity to local attractions and transportation makes it an ideal choice for both business and leisure travelers. Overall, Hotel Citizen earns high marks for its exceptional hospitality and value.

Worst hotel ever Rude staff, rates in the room, and the paint is falling of Do not stay at this place

I stay here with my family. Initially due to late night they ask for 2300 per room for 3 adults. Later after some negotiating they agreed to provide room at 2000. They also provide unlimited breakfast in the morning and that is included in the package. The room is good but the plaster comes out of the wall. They also provide a mattress. Their service was good during the time I was there in the hotel. They also cleaned baby milk bottles with warm water. Milk they're selling at a higher cost. My overall experience with this hotel is good. I read some reviews as well that they're fraud and looting people. But I didn't face those situations during my stay at the hotel.

1.No AC working 2. No telephone working . 3.Charges were very high as per Room. 4.Lock is damaged. 5. Washroom is like public toilet. 6. Shower is like 100 years old fully damaged