Fortune Inn Haveli, Gandhinagar - Member ITC hotels' group

We came 30 people together from Mongolia for study 2 week. Best hotel in this area I think. Room is clean, buffet breakfast, lunch and dinner is good. Hotel chef and his team is very kindly for us. Location is good. All hotel member, workers are kindly. Thank you so much.

Very nice experience. stay was comfortable. Amenities were good. Staffs were well behaved and polite. Taste and quantity of food was satisfying, though bit costly. Nearby (2.5-3 km) to Mahatma Mandir Convention centre

I don't think that this property should call them a 4 star hotel because I don't find it as a 4 star hotel, here is pros & cons- Pros- Neat & clean Behaviour is good Cons- I have attached some of the pics, where you can check there's cockroaches roaming in my room, and I got to know that yesterday they have done pest control, if they have done such things then they should close the property because of the smell, one of the guest argued about the same when I checked in. We stayed for 2 days and the guess what 80% breakfast was same for both the days. They are literally doing cost cutting on their staff but due to this the guest find it some what difficulty at the time of breakfast because they were not able serve you quickly because just 2 people were there to serve you. Breakfast wasn't that much delicious because I can see that they are charging 550/- + Taxes per person so I don't think we should include in our package.

Biltu Bera is a manager at hospitality, known for always being caring and helpful towards guests, and exuding a warm and welcoming presence. He consistently goes out of his way to ensure that everyone feels comfortable and supported, making him a standout figure in hospitality. With his attentive nature and genuine concern for others, Biltu creates an inviting atmosphere that leaves a lasting impression. His warm demeanor and kind eyes make him approachable and beloved by those who cross his path.

"I recently had the pleasure of dining at Orchid Restaurant, and I must say, it was an exceptional experience! The service was excellent, and the food was absolutely delicious. A special thanks to Mr. Rakesh, the manager, who went above and beyond to ensure our needs were met. His helpfulness and hospitality made our dining experience even more enjoyable. I highly recommend Orchid Restaurant to everyone!"

"We had an incredible dining experience at Orchid Restaurant! The staff were exceptionally polite and courteous, displaying a genuinely helpful nature. The food was outstanding, with each dish expertly prepared. A special thank you to Rakesh ji , chandan,sumit,Adams,Somnath who ensured that all our needs were met, making our evening truly unforgettable. We highly recommend Orchid Restaurant for its exceptional service, delicious cuisine, and warm hospitality!"

The view from window was great, and the buffet food was delicious. If needed, you could adjust the taste by informing the chefs. The hotel also assisted with ordering Uber, and the service was fast and efficient. The staff was friendly and accommodating.

Strictly average hotel. Small rooms and dirty bathroom. The breakfast spread was good looking at the other services. We were there because it was close to UID, where my daughter had to give an exam .