one Silao

Would feel a lot safer if the parking lot fence actually went around the whole thing, the hotel is simple but clean and the views from the upper floors are great.

Like all One Hotels, this is a very good place to stay. The rooms are clean and comfortable. The service staff are attentive and friendly. I have found this to be a common theme in this hotel chain. That is why One Hotels are my go to choice traveling in Mexico. Something to note, and I was surprised to see this, there were EV charging stations at the back parking lot, Tesla, and another brand I did not recognize.

The hotel provided a taxi to the airport for us and told us one price, but ended up being a different price. Then the cab driver didn't have change and she said that she would contact us with change and ended up keeping all the change.

The hotel service was fantastic. Staff was nice. I deducted stars because the hotel is new construction but the AC blows air in the room but not cold air. There was only ONE electrical outlet in the room. Very inconvenient. The electrical outlet comes out the wall. The Wi-Fi was slow. The shower head sprayed everywhere. The bathroom was a little small. The location is good bc it's so close to the airport and there is a gas station and Starbucks in the same parking lot so that was very convenient. But not sure if I would stay here again.

This was a good place to wake up. Clean room, great price, safe parking lot and starbucks next to it. The place is right next to the highway. They also offer complementary breakfast before 10am. If you do not want to pay for starbucks...they offer free coffee 24/7.

Giving this place 5 stars for airport hotel. This place is for sleeping before catching a plane or after a late flight. A very good value. Tons and common area were all clean. There is a convenience store right next door. No restaurants, etc... The shuttle was prompt and drive straight to the airport.

There is Limited access on the highway, so you feel kind of stuck most of the time. Taxis have to take you down to the airport to turn around in order to bring you back to the hotel. That gets kind of expensive if using taxis, especially if you're a Gringo, and you factor in the Gringo factor, where the taxis like to over charge for their services, and I speak relatively fluent Spanish. Uber would be the better alternative, at about half the cost of a taxi, but I couldn't get Uber to work there, some kind of location rejection issue on both my cell phones, my mexico phone, and my US phone. I had a taxi charge me 300 pesos for a short trip to the Applebees restaurant, maybe 5 minutes away from the hotel, probably mainly due to the gringo factor, but also because he had to run me all the way down to the airport to bring me back to the hotel, due to limited exit access on the highway. The rooms and bathrooms are small. The hotel reminds me of a cross between a Hostel, like you find in Europe and Asia, and a small economy hotel. Very clean rooms, good air conditioning, and very comfortable beds/pillows. Modest hot breakfast, toast, donuts, fruit, yogart, cereals, etc...You have to use your key to turn the lights on in the room, and to go to your room in the elevator, which is good security. But, it is kind of a pain to have to use your key to keep the lights on in the room, navigate the elevator, etc...A platoon of Mexican Federal Police were staying there too, so their 8-9 vehciles were parked in back, and they have machine gun toting guards stationed at the front door, and watching their vehicles in back, for their own security, not yours. I don't know if this is an ongoing thing...The ratio of Federales to regular guests is probably 10 to one, and many officers are often in the eating area for meals, breakfast etc... They are very polite officers, etc...so no problem there...It's just that some might call this reassuring security. But, in Mexico, being in constant close proximity to the Federales isn't the safest bet, as they are sometimes the target of drug cartels, as is indicated by their own alertness and attentiveness to their own security. Me, I'm a concealed carry guy, but if you don't like guns, this may not be the place for you. Frankly, I was more concerned with my close proximity to the Federales and not having my gun, as guns are illegal in Mexico for civilians.

I stayed here for work, the service is kind of bad.. They take a lot of time to do the room service, two times after 6 pm (when I came back from work) my room was still pending to clean, also they only have one washing machine and one dryer machine (that is not working) for over 80 rooms! The only good thing is the brakefast, it is really yummy!